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Unable to cast to Chromecast with Subtitles

prasanna.skprasanna.sk Posts: 3Members ✭✭



I am relatively new to Plex and Chromecast and only recently started using both and enjoying them.


While I am able to cast all videos, pics songs etc, I am unable to cast with with subtitles (*.srt). It was working before, but it is not now. I don't remember updating anything except may be change Anti Virus software in my Win 7 system. It was working before beautifully with subtitles and everything - but something changed somewhere and now it is not.


I am able to view the same videos with subtitles to my Android Tablet, Android mobile - but not in Chromecast.


I am hoping to get some help to resolve the same. I have restarted the server, replicated the issue and attached is the log file. Please let me know if I should include any other logs.


Can someone please help? Thanks.


  • prasanna.skprasanna.sk Posts: 3Members ✭✭

    I tried casting from Win7, Tablet and Mobile and I face same issue - with error message saying "Unable to cast" - This happens only if I select a subtltle and then cast.

    Without subtitles, the video works fine.

    Also - sometimes (randomly) - When I play the same video with subtitles in my tablet/mobile (and let's say after a couple of min of successful streaming with subtitles) - if I switch the streaming to Chromecast - the video plays well with subtitles without any issue. But, this happens once in 20times or so and I am not able to replicate it when I desire.

  • prasanna.skprasanna.sk Posts: 3Members ✭✭


    Just wondering if anyone has a solution that I can try. Thanks in advance.

  • hypno2009hypno2009 Posts: 2Members, Plex Pass Plex Pass
    Any solution on the way? I have sane problem, can not cast to chromecast with subtitles.
  • allanbirnbaumallanbirnbaum Posts: 2Members, Plex Pass Plex Pass

    Any solution? I have saved issue.

  • asjmcguireplexasjmcguireplex Posts: 121Members, Plex Pass Plex Pass

    See if it still happens today - there is a new web app running on the Chromecast that has better support for subtitles, and seems to be pretty tolerant from my limited testing today.

  • allanbirnbaumallanbirnbaum Posts: 2Members, Plex Pass Plex Pass

    I'm using Plex cloud, and the preformance there might have to do with it too. :-)

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