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No "On Deck" or Recently added

I have paid for and installed the windows I app. But I do not see "On deck or Recently added". They are selected and turned in the interface settings. All I can see is shared library. I can scroll and search these libraries. Everything is working as expected using the free web interface. Can anyone help as to why I can not see, everything in the paid version. FYI, I do not have Plex pass.

 

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Comments

  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Post a Plex app log.

  • shoustonnzshoustonnz Members Posts: 7 ✭✭

    Ok. not sure which file you want, so here them all.

    Hope they mean something to someone and you can help.

    [attachment=34814:Plex.log][attachment=34814:Plex.log]

  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Hi.

    It looks like the server you're using is shared with you.  With shared servers, the Win/WP apps don't look for onDeck or recentlyAdded.

  • shoustonnzshoustonnz Members Posts: 7 ✭✭
    Well that's stupid, doesn't wotk as advertised. Pretty sure the pictures in the app store show on deck,recently added. Oh well your only $8 richer. I will keep using the free version. It works!!!
  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Just to confirm, am I correct in interpreting from your logs that you don't own a server, but you're using a shared one from someone else?

  • shoustonnzshoustonnz Members Posts: 7 ✭✭

    Yes. A friend shares his collection with me. 

  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Are you referring to OnDeck and RecentlyAdded for each library section?

  • shoustonnzshoustonnz Members Posts: 7 ✭✭

    In Charms / settings/interface. It gives you the option to turn on and off from the Home page "on Deck" and "recently added" plus a few others ( I am not at home right now). Turning these on or off, makes no difference, unless I turn off "shared libraries". Then I have nothing, but a big sad face on screen.

  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Yeah, those are currently only supported for owned servers.

    That may change in the future.

  • shoustonnzshoustonnz Members Posts: 7 ✭✭

    Again.

    Stupid.

    Let me know it changes......You think a paid version would at least the same if not better than the free version.

  • YogimaxYogimax Members, Plex Pass Posts: 306 Plex Pass
    shoustonnz wrote on August 20 2014, 2:49 AM: »

    Again.

    Stupid.

    Let me know it changes......You think a paid version would at least the same if not better than the free version.

    Just found this thread - trouble is it used to work for shared servers!  I have a Plex Server which is shared to my wife's Plex account.  On  her Windows 8 laptop, she used to have on deck and recently added - however recently this is gone and replaced by only accessing a shared library.  The app has been downgraded after paying for it!  <_<

    PMS: Windows 10Pro; Intel Core i5 4670K; 8GB RAM; 15TB internal storage; Networked within house via 600Mbs Homeplug;
    Internal Desktop Clients: 3 Win 10 64 Home, 2 Win 10 64 Pro
    Other Internal Clients: Roku 3, Nexus 10, 2 x Nexus 7, iPad 2, LG Pad 8.3
    External Clients via broadband: 10 x Roku, Nexus 7, Asus Transformer Prime, Windows 10 (Firefox), Windows 10 (Chrome)
    Mobile Clients: Nexus 7 3G, 2 x HTC One M8, Nexus 4
  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Yogimax:

    I don't think that's true, but my memory could be betraying me.

    In any case, I believe the new per-library-section views include both on deck and recently added.  So hopefully that helps?

  • jmeeziejmeezie Members Posts: 2

    this was happening to me periodically on my own servers it seems to work now however now when i try to play a vid it'll play 2 to 3 secs then buffer constantly, even stranger if you press pause it wont fully pause but will keep advancing frame by frame. this happens on both computers i have running plex. sorry to hijack this post but i tried starting my own but no one ever looked or responded to it. so much for support through our friendly forums...

  • shoustonnzshoustonnz Members Posts: 7 ✭✭

    Anyway back to the original topic. The on deck function is available. Found it completely by mistake. Open a catogory in your shared libraries. In the top right hand corner click the Views button the select "On Deck". Thought I had the same issue with the android version of this app, but you find the "on deck " exactly the same way.[attachment=40171:Capture.JPG]

    Plex is great software but a better help menu would have avoided all of this.

  • gertgermangertgerman Members Posts: 755 ✭✭
    The on deck for shared users has always been available within the relevant section. Would be nice to have it on the front screen like for an owned library however.
  • elliotthomeserverelliotthomeserver Members, Plex Pass Posts: 1

    I had been struggling with this problem for hours when I found this thread.

    I'm not satisfied with the paid app at all since it does not have a way to have the good looking and useful home screen for friends, or even home users.  My wife and I both use the Windows 8.1 app (So I've bought it TWICE) and I kept pouring over my setups thinking I had done something wrong because I thought surely the win app would have AT LEAST the same functionality as the Android app...  

    Are there plans to add on deck, recently added, etc to the home screen for friends and/or to allow user switching between home users?

  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    Just so I'm clear, can you specify the exact functionality you're seeing in the Android app that's missing here?

  • gertgermangertgerman Members Posts: 755 ✭✭
    There's nothing missing. On deck/recently added isn't on the home screen for shared users on the Android app. I'm not aware of any official app where it is on the home screen.
  • mfeingolmfeingol Members, Plex Employee, Plex Pass, Plex Ninja Posts: 5,091 Plex Employee

    (That was my impression, but I figured I'd ask...  Of course, if we're talking Home-level sharing, that's not in the Win app...  yet.)

  • Green_man_5Green_man_5 Members, Plex Pass Posts: 2 Plex Pass

    i have also noticed this feature removed.

    i share my library with other family members. when one of them using the windows 8 app complained that it stopped working so i checked mine (win8) and as the master user signed into the server and my client it works fine

    it would be great if the devs could fix this issue with home sharing and the windows 8 app

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