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IDX + SUB Subtitles

OrionesssOrionesss Posts: 3Members ✭✭

Dear helper,

 

I desparately need help playing my 3D movies with dynamic subtitles.

 

SRT are working just fine. The problem is with IDX+SUB

 

the TV is 55HU8200 Samsung and I am using the most up to date plex app and the most up to date server on my PC.

 

Pre-settings before I start the movie are finding the subtitles in the correct language;

 

however Subt.Mode is 0/0 Cannot display in this mode.

 

When I start the movie, subtitles are not there.

 

Attaching the log here.

 

If anyone can advise what goes wrong, please help.

 

 

 

Kind regards,

"Just another user in trouble"

Tagged:

Comments

  • OrcaOrca Plex for Samsung Developer Posts: 7,400Members, Plex Pass, Plex Ninja Plex Ninja

    Soorry, but we do not support this format. Due to the complexity of 3D we only support .srt file in overlay mode.

    Have you checked if your answer might be in the User Manual?
    My Samsung environment:

    2010 BD-C5500 Blu-Ray,
    2011 UE46D7000 LED-TV,

    2012 BD-ES6000 Blu-Ray,

    2014 UE55HU8500L UHD LED TV

    If you enjoy this free app, you can buy me a beer by making a Donation

  • OrionesssOrionesss Posts: 3Members ✭✭
    Orca wrote on December 27 2014, 11:41 AM: »

    Soorry, but we do not support this format. Due to the complexity of 3D we only support .srt file in overlay mode.

    Hi Orca,

    Thanks for your reply.

    I understand.

    Any alternative you can suggest?

    Regards,

    "Me again" 

  • OrcaOrca Plex for Samsung Developer Posts: 7,400Members, Plex Pass, Plex Ninja Plex Ninja

    You could extract the subtitles and convert them to srt.

    Here is a guide on how to do that.

    Have you checked if your answer might be in the User Manual?
    My Samsung environment:

    2010 BD-C5500 Blu-Ray,
    2011 UE46D7000 LED-TV,

    2012 BD-ES6000 Blu-Ray,

    2014 UE55HU8500L UHD LED TV

    If you enjoy this free app, you can buy me a beer by making a Donation

  • OrionesssOrionesss Posts: 3Members ✭✭

    Hi Orca,

    Any update on this or still no support of sub + idx?

    Regards

  • OrcaOrca Plex for Samsung Developer Posts: 7,400Members, Plex Pass, Plex Ninja Plex Ninja

    Not to my knowledge.

    Have you checked if your answer might be in the User Manual?
    My Samsung environment:

    2010 BD-C5500 Blu-Ray,
    2011 UE46D7000 LED-TV,

    2012 BD-ES6000 Blu-Ray,

    2014 UE55HU8500L UHD LED TV

    If you enjoy this free app, you can buy me a beer by making a Donation

  • ARAMP1ARAMP1 Posts: 30Members, Plex Pass Plex Pass

    Just wanted to see if there were any updates to this before I converted all my .sub files.

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