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Howto enable automatic subtitle download

Hi, and sorry for that. I am not able to get the automatic subtitle download to work with the informations i found in the web. What i have done is:

Settings - Server - Language:

  • Subtitle always on
  • preferred language (English)

Settings - Server - agents - movies - freebase:

  • Local Media Assets (first place)
  • opensubtitles.org (second place)

I created an account on opensubtitles and added the username and password in the settings window. I also added english to the first place to download.

Now i updated the media library but there is still no subtitle. Is there something i missed to get the automatic download running?

Thank you very much for your help.

Answers

  • alhatmyalhatmy Members, Plex Pass Posts: 51 Plex Pass

    plz help ..

  • rppetrichrppetrich Members, Plex Pass Posts: 4 Plex Pass

    @susi.loma@gmail.com said:
    Hi, and sorry for that. I am not able to get the automatic subtitle download to work with the informations i found in the web. What i have done is:

    Settings - Server - Language:

    • Subtitle always on
    • preferred language (English)

    Settings - Server - agents - movies - freebase:

    • Local Media Assets (first place)
    • opensubtitles.org (second place)

    I created an account on opensubtitles and added the username and password in the settings window. I also added english to the first place to download.

    Now i updated the media library but there is still no subtitle. Is there something i missed to get the automatic download running?

    Thank you very much for your help.

    I followed the same steps (as listed in Plex Support) and still can't get subs to work.

  • samip537samip537 Members Posts: 33 Plex Pass

    I got it working by downloading an external plug-in and installing it for subtitles. It's called Subliminal. You can find it at: https://github.com/bramwalet/Subliminal.bundle

    Hardware running Plex: CPU: Intel Core i7, RAM: 16Gb, HDD(s): 4,5Tb + NAS (6Tb total storage in it)
    Clients: iPad Air 2, Samsung Galaxy S8+, Laptop, Desktop and Chromecast.

  • earl.greyearl.grey Members Posts: 4 ✭✭

    its not working for me either. worked before ike a sharm. after updating flex it stopped working.

    therefore there has been some changes made by the developers.

    please fix that, so we can fetch automatically subtitles with a proper open subtitles.org account

  • johnhaupjohnhaup Members Posts: 1

    Is this thread dead? I am having the same issue. Please make subtitles work!

  • PushitPushit Members Posts: 6 ✭✭

    Same here. Furthermore: I cannot get local subtitle files (.srt) nor subtitles from OpenSubtitles to work. Hence, no subtitles what so ever.

  • funglennfunglenn Members, Plex Pass Posts: 78 Plex Pass

    i tried subzero and cannot get that to work in 1.4 either...

    My equipment : ReadyNAS 516 server with Apple/Windows clients

  • thahulsthahuls Members Posts: 1

    @samip537 said:
    I got it working by downloading an external plug-in and installing it for subtitles. It's called Subliminal. You can find it at: https://github.com/bramwalet/Subliminal.bundle

    Which steps you followed to make it work? I installed the plug-in but still nothing works

  • ihartpieihartpie Members Posts: 1

    @susi.loma@gmail.com said:
    Hi, and sorry for that. I am not able to get the automatic subtitle download to work with the informations i found in the web. What i have done is:

    Settings - Server - Language:

    • Subtitle always on
    • preferred language (English)

    Settings - Server - agents - movies - freebase:

    • Local Media Assets (first place)
    • opensubtitles.org (second place)

    I created an account on opensubtitles and added the username and password in the settings window. I also added english to the first place to download.

    Now i updated the media library but there is still no subtitle. Is there something i missed to get the automatic download running?

    Thank you very much for your help.

    I followed everything here and MADE SURE TO UPDATE METADATA FOR THAT FOLDER and it worked, thanks for the input. Make sure to manually update your metadata.

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