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TV Shows stop early!

DJ-BrianCDJ-BrianC Posts: 384Members, Plex Pass Plex Pass

About 30-60 seconds before show ends plex will exit back to show index. Very annoying!!!

Brian Caouette / www.djbrianc.us
Running Readynas 316 w/ 6 4tb WD Reds
Pi2, Roku, Fire Stick, iPad 2, Android phone & tablet, Kindle
Silcondust Connect & Silcondust Extend w/ OTA roof.

Answers

  • rcombsrcombs Transcoder Engineer Posts: 361Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Please post server and client logs showing this issue taking place, and provide a sample file that reliably reproduces the issue.

  • DJ-BrianCDJ-BrianC Posts: 384Members, Plex Pass Plex Pass

    It happens with every tv show I watch. If your from the plex team feel free to co tact me personally with the info provided on my account and I'll set you up and I'd to connect to my server. We can then talk about retrieving the logs which I have no idea where they are located. I am using a readynas 316.

    Brian Caouette / www.djbrianc.us
    Running Readynas 316 w/ 6 4tb WD Reds
    Pi2, Roku, Fire Stick, iPad 2, Android phone & tablet, Kindle
    Silcondust Connect & Silcondust Extend w/ OTA roof.

  • hthighwayhthighway Posts: 6,558Members, Plex Pass, Plex Ninja Plex Ninja
    edited October 2015
  • hthighwayhthighway Posts: 6,558Members, Plex Pass, Plex Ninja Plex Ninja

    Allowing someone access to just watch your media, to see that the issue is happening, does not help diagnose the problem.

    Being able to see logs taht are generated during playback, and a sample file is what will help diagnose said issue

    • Paul
  • DJ-BrianCDJ-BrianC Posts: 384Members, Plex Pass Plex Pass
    via Email
    I only it see on my ipad. I don't remember it on any other device.

    Brian Caouette / www.djbrianc.us
    Running Readynas 316 w/ 6 4tb WD Reds
    Pi2, Roku, Fire Stick, iPad 2, Android phone & tablet, Kindle
    Silcondust Connect & Silcondust Extend w/ OTA roof.

  • utahfuntimesutahfuntimes Posts: 47Members, Plex Pass Plex Pass

    I am having the same problem. All my tv shows when viewed on my iPhone and about 15 seconds early.

  • DJ-BrianCDJ-BrianC Posts: 384Members, Plex Pass Plex Pass
    via Email
    Thays exactly what I'm saying. Only see it on ios devices.


    Brian Caouette(207) 212-6560

    Visit my websites:www.djbrianc.uswww.proprintmaine.comwww.realtruth.biz
    and Michelle's:www.msphotographymaine.comwww.ltaphoto.com

    Brian Caouette / www.djbrianc.us
    Running Readynas 316 w/ 6 4tb WD Reds
    Pi2, Roku, Fire Stick, iPad 2, Android phone & tablet, Kindle
    Silcondust Connect & Silcondust Extend w/ OTA roof.

  • Dennis_HBDennis_HB Posts: 106Members, Plex Pass Plex Pass

    I had the same issue, but for me it was fixed with version 4.0.6. Are you using the latest version?

  • DJ-BrianCDJ-BrianC Posts: 384Members, Plex Pass Plex Pass
    via Email
    Yes I am current.


    Brian Caouette(207) 212-6560

    Visit my websites:www.djbrianc.uswww.proprintmaine.comwww.realtruth.biz
    and Michelle's:www.msphotographymaine.comwww.ltaphoto.com

    Brian Caouette / www.djbrianc.us
    Running Readynas 316 w/ 6 4tb WD Reds
    Pi2, Roku, Fire Stick, iPad 2, Android phone & tablet, Kindle
    Silcondust Connect & Silcondust Extend w/ OTA roof.

  • scottjenningsscottjennings Posts: 8Members, Plex Pass Plex Pass

    This thread is marked as answered, but I didn't find a solution posted here.

  • fonginatorfonginator Posts: 10Members, Plex Pass Plex Pass

    I've reported this at least a couple of times before, never got a response from Plex developers which is very disappointing. My feeling is that they've overextended themselves and just can't (or won't) deal with such fundamental problems.

    That being said, my personal experience has shown that this doesn't happen with 720p or 1080p content. The premature video cutouts only happen when I try to stream SD content.

  • killshootkillshoot Posts: 10Members, Plex Pass Plex Pass
    edited November 2015

    Same problem here, last ios client 4.0.8, iOS 9.1 and plex 0.9.12.17.1518 on synology. Tv show stops around 30sec to 1min and plex goes back to index

  • vanessaskivanessaski Posts: 2Members, Plex Pass Plex Pass

    I am having this same issue since installing the last Plex Pass Server Update. It is not just on iOS devices. It happens on the PS4 and (Roku) clients as well.

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