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Library Broken

Stevenson-PriceStevenson-Price Plex for iOS / Apple TV DeveloperScotlandPosts: 261Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
New Media Not Identified Correctly & Other Problems
OK, I'm having some problems with the Media Server - I could probably just delete my library and rescan but I don't really want to lose watched statuses and I want to help identify whatever bug caused this.

Basically, here's a list of what's happening:

  • New media is not being identified - episodes are just marked as "Episode 4" or whatever for all episodes added since this problem.
  • The Media Server doesn't correctly show any films, tv etc. The window remains blank: http://imgur.com/D9CfW.png Despite this, it does still correctly serve up media until...
  • The media server sometimes get "stuck" in the scanning process and (while not crashing) stops serving up media completely until quit and reopened.


I have attached a zip with my most recent Media Server and Media Scanner log files.

Any help or suggestions would be most appreciated. :)

Comments

  • Stevenson-PriceStevenson-Price Plex for iOS / Apple TV Developer ScotlandPosts: 261Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
    Alex P wrote:

    OK, I'm having some problems with the Media Server - I could probably just delete my library and rescan but I don't really want to lose watched statuses and I want to help identify whatever bug caused this.

    Basically, here's a list of what's happening:

    • New media is not being identified - episodes are just marked as "Episode 4" or whatever for all episodes added since this problem.
    • The Media Server doesn't correctly show any films, tv etc. The window remains blank: http://imgur.com/D9CfW.png Despite this, it does still correctly serve up media until...
    • The media server sometimes get "stuck" in the scanning process and (while not crashing) stops serving up media completely until quit and reopened.


    I have attached a zip with my most recent Media Server and Media Scanner log files.

    Any help or suggestions would be most appreciated. :)

    Attaching my com.plexapp.system.log at the request of @plexapp on Twitter. ;)

    Let me know if older logs would be useful etc.
  • Stevenson-PriceStevenson-Price Plex for iOS / Apple TV Developer ScotlandPosts: 261Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
    I'm not sure if it was on purpose or not, but todays update seems to have fixed my problem (so far!)
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