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Match / Fix Incorrect Match Not Updating Metadata

kwhckwhc Posts: 6Members, Plex Pass Plex Pass

First off, great product worth of my PlexPass Membership.

I am having issues with the matching. Where there will be a match made however in some cases it does not seem to overwrite the incorrect metadata. I have seen this happen with both music and movies.

For instance on an album that has incorrect names, it has found a match. I will click "Fix incorrect match". It finds a match that is correct. I click on it but the metadata remains the same.

Am I doing something wrong? Is there a setting I've missed?

Answers

  • rbrevalrbreval Posts: 1Members, Plex Pass Plex Pass

    Did you find any solution for this problem? I even tried to play with the priority in Agents with no luck.

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