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Plex Media Server DLNA Service has stopped working.

LynxCubLynxCub Posts: 15Members, Plex Pass Plex Pass

PMS Version (as of 8/5/2016)
Hardware Dell PowerEdge R710
OS: Windows Server 2012 r2

Problem signature:
Problem Event Name: APPCRASH
Application Name: Plex Dlna Server.exe
Application Version:
Application Timestamp: 579968ab
Fault Module Name: VCRUNTIME140.dll
Fault Module Version: 14.0.23918.0
Fault Module Timestamp: 56eb8dc0
Exception Code: c0000005
Exception Offset: 0000db83
OS Version: 6.3.9600.
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 6ee2
Additional Information 4: 6ee2432e64e99bdcea5e4be767a3b1a2

I get this error about twice a day, regardless of its Plex is idle or actively being used.

Best Answer


  • haldenmusichaldenmusic Posts: 1Members, Plex Pass Plex Pass

    CPU: Intel i7 4770k 3.50Ghz 4 Core
    GPU: EVGA GeForce GTX 680 4GB DDR5
    MB: ASUS ROG MAXIMUS VII HERO LGA1150 DDR3 M.2 SATA 6Gb/s USB 3.0 Intel Z97 ATX Motherboard
    OS: Windows 8.1 Pro with Media Center Version 6.3.9600 Build 9600

    PMS: Version

    Faulting application name: Plex Dlna Server.exe, version:, time stamp: 0x579968ab
    Faulting module name: VCRUNTIME140.dll, version: 14.0.23918.0, time stamp: 0x56eb8dc0
    Exception code: 0xc0000005
    Fault offset: 0x0000d74e
    Faulting process id: 0x614
    Faulting application start time: 0x01d1f0d7cbe936b9
    Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Dlna Server.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll

    Report Id: 07b543eb-5d1b-11e6-827f-240a6438f5c4

    I've also gotten this error randomly in this latest PMS build and on PMS version: I've done a "repair" via the Plex installer to see if that does anything. Any other troubleshooting tips appreciated.

  • LynxCubLynxCub Posts: 15Members, Plex Pass Plex Pass
    edited August 2016

    I'm going to try this workaround (with a slight modification), and will report back.

    1. Open Windows Firewall with Advanced Security (Windows key + R, type in wf.msc, press ENTER)
    2. Click on Inbound Rules on the sidebar on the left
    3. Look for Plex DLNA Server rule and double-click on it
    4. Go to the Programs and Services tab
    5. In the text box labeled "This program:", Notice the path of where its pointing to. click browse, go to that path, and select Plex DLNA Server.exe. (double check that Plex DLNA Server.exe exists at that Plex installation path)
    6. Click OK and close the Windows Firewall with Advanced Security window

    When I did this, it changed the path from 'C:\Program Files (x86)\Plex\Plex Media Server\Plex DLNA Server.exe' to '%ProgramFiles% (x86)\Plex\Plex Media Server\Plex DLNA Server.exe'

    I have yet to test, as I just did this 5 minutes ago, but will report back on possible solution.

    Edit #1 - Original work around - https://forums.plex.tv/discussion/comment/1207114#Comment_1207114

    Edit #2 - Results are that the Plex DLNA Server.exe failure still persists.

  • crumpy10crumpy10 Posts: 3Members, Plex Pass Plex Pass

    Hi Everyone,
    Since the last update I have been getting this fault, never had it before.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Plex Dlna Server.exe
    Application Version:
    Application Timestamp: 5953a2bd
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.23677
    Fault Module Timestamp: 589c957a
    Exception Code: c0000005
    Exception Offset: 0002e064
    OS Version: 6.1.7601.
    Locale ID: 5129
    Additional Information 1: 56f5
    Additional Information 2: 56f50057683cdbfd654c11c2adb3bbee
    Additional Information 3: 11e5
    Additional Information 4: 11e55f3ceaa742af752d4088e4931316

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    Anyone get a solution to this previously?


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