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Poor performance of Plex on a Samsung TV via Drobo 5N

rob_annable@hotmail.comrob_annable@hotmail.com Posts: 1Members

Actually, poor performance isn't quite accurate. It just doesn't work.

I have a Drobo 5N with Plex installed on it. The Drobo has 4x 4TB drives, all very quick and brand new. I also have an SSD installed underneath for the "hot cache" feature. The Drobo then goes into my EE Brightbox 2 router via a lan cable. It is plugged in to the gigabit port, not the other megabit ones.

Here is a small diagram of my set up:

The Drobo works fine on the network at home. I have connected multiple devices to it and it streams just fine. It isn't quick by any means, just fine. If I play a movie on a laptop when browsing the Drobo over wifi it works without any stuttering.

I have a Samsung Smart TV with the Plex app installed, I have tried using it wirelessly and with a lan cable going in to a megabit ethernet port and I can browse the Drobo but playing any file just times out.

Has anyone else experienced the same issue, presumably with EE routers being so slow?

Thanks
Rob

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Answers

  • spikemixturespikemixture Posts: 1,470Members, Plex Pass Plex Pass

    @rob_annable@hotmail.com said:
    Actually, poor performance isn't quite accurate. It just doesn't work.

    The Drobo works fine on the network at home. I have connected multiple devices to it and it streams just fine. It isn't quick by any means, just fine. If I play a movie on a laptop when browsing the Drobo over wifi it works without any stuttering.

    Rob

    Where is it that doesn't work?

    Plex related : NAS Synology 1817+ & 1815+, 3x NUC (Skull i7, i5 & i3), Drobo 5N and 2 Nvidia Shield Pros (2017 and 2015)
    Client hardware used or using - Shield 2015 (pro and 16gb) and 2017 pro, ATV4, Xbox 360 and one, Fire stick and TV, windows PMP, Raspberry PI, Roku Stick, 3 and 4 plus several Android Phones and Tablets.

    I give MY opinion from MY experience!

    So much importance is put on the processing power of your PMS box.
    I say equal or more should be put on correctly formatting and optimizing your media !

  • quaanquaan Posts: 100Members, Plex Pass Plex Pass

    The Samsung tv.
    The Samsung tv needs an update, or something is wrong with that network card on that tv, you have to measure the throughput on that tv. Most likely it's the plex app on the tv that's behaving this way.

    Mac mini 2.5GHz i5 16GB DDR3, Drobo5N 20TB Onkyo NR-5008, Definitive speakers 1000, Samsung LED 3D240Hz, Logitech Harmony 1100
  • Mr_Steve_ClarkeMr_Steve_Clarke Posts: 2Members

    Your best bet is to assigned fixed IP addresses.

    I'd also avoid running the Drobo directly via your EE router. I would recommend all devices which are ethernet based be connected via a network switch. This is because internet based routers, whilst they have multiple ports for network devices, aren't really designed to act as a fast switcher and you so end up with lag.

    I setup a network switch (e.g. Netgear) and connected my Drobo and TV to it and they are quite fast now. Beats wifi.

  • tghowetghowe Posts: 354Members, Plex Pass Plex Pass

    Also keep in mind the Drobo doesn't have the processing power to handle transcoding.

    ** Media Computer Specs **
    ASUS H87M-E -- Intel Core i7-4770 -- Intel Network Adapter -- 8GB DDR3 SDRAM -- Windows 7 x64 -- Plex -- Drobo 5N -- Drobo Gen2
    ______________________________________
    Praise the Gods, Do Good, Act Bravely.
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