Sonos/PLEX Out Of Beta Testing
I responded to an email sent to me by Sonos on November 01, 2016 welcoming me to the Beta 7.0 program. I thought I was still participating in the Sonos/PLEX beta program so I responded to the email;
The Sonos/Plex beta program was announced July 20, 2016 and in 100+ days, there's been no updates or responses to beta testers comments/suggestions/complaints from Sonos or Plex. The silence is deafening! It's tough to participate in a beta when there's no communication.
The response from Dave P. of Sonos Customer Care;
Thank you for contacting Sonos Customer Care today. I apologize for the wait, but I can happily inform you that PLEX is out of the Beta stage and is now fully supported on Sonos! If you have any questions or problems while setting this Service up, please let us know.
I obviously missed the announcement that the Sonos/PLEX integration was out of the beta stage. It feels good knowing that all the hours spent by the Sonos/PLEX beta users during this time resulted in such a great product. After this experience, I think I'll pass on participating in any more Sonos betas.