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PMP not following Windows Scaling

RyokenRyoken Members Posts: 3

I installed the new version today on my Surface, and immediately ran into this issue. By default Windows is set to scale everything to 150%, due to the high DPI, but PMP ignores this, and launches at the native resolution. It makes the UI very small, and unfriendly (especially the libraries along the side become very hard to select with precision).

Could we get this to follow the system setting by default? Or at least a setting somewhere to get it to respect it?

Windows 10 Pro, Current PMP.

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Answers

  • RyokenRyoken Members Posts: 3

    I should add that I am referring to when the App is NOT full screen, but Windowed.

  • stephenhildystephenhildy Members, Plex Pass Posts: 5 Plex Pass
    edited December 2016

    Same issue here though on a Dell XPS 15 9550. Also when viewing the "wrapped" Web App in Plex Media player the UI remains comically tiny no matter the window size. Marking the app's Properties, Compatibility, "Disable display scaling on high DPI settings" has no effect either.

  • plexuserrobplexuserrob Members, Plex Pass Posts: 14 Plex Pass

    same problem here. Any fixes?

  • asilentnoizeasilentnoize Members, Plex Pass Posts: 4 Plex Pass
    edited March 20

    Seems numerous people have ran into the same issue I am facing. Like the rest of the people have stated, if by any chance you have scaling set above 100% in windows, it makes PMP useless... can't even use it as a paper weight. It would be nice to hear from the Plex team on if this will be addressed anytime soon.

  • vlangvlang Members, Plex Employee, Plex Pass, Plex Ninja Posts: 1,364 Plex Employee

    We disabled it for now because of DPI scaling bugs in one of the libraries we use. We'll enable it again once that is solved. When I tested this myself it didn't seem too bad (and I tested on high DPI screens).

    You can enable it manually by passing --scale-factor= (empty argument) to it.

  • franmorganfranmorgan Members, Plex Pass Posts: 51 Plex Pass

    Experiencing this issue. How do you implement the above suggestion? Is this in the config file in App Data on Windows?

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