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iOS Camera Upload Waiting

jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

Hello,

I recently turned on Camera Upload after purchasing Plex Pass. It is always in a constant state of "Preparing to Upload." Whether having it on upload auto or not, the same process seems to happen. It will go to start uploading, then immediately stop and no files are getting to my server. It's never completed successfully nor do I see the connection being initiated in my server logs. This is the same using both Wifi only and cellular options as well.

This is happening on both iPhone 7 Plus and iPhone 7. Both are running most recent iOS (10.2) with Plex iOS (4.6.1).

Please advise.

Answers

  • diddedendiverdiddedendiver Posts: 2Members, Plex Pass Plex Pass
    edited December 2016

    I am having the same problem since a year. Good luck.

  • jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

    I was instructed my Plex General Support to post iOS logs. Here's my iOS log. Hopefully someone can make sense of it. I see NoSQL exception although I couldn't say as to why that would be popping up. I don't even know if its the cause of my issue.

  • jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

    I was instructed my Plex General Support to post iOS logs. Here's my iOS log. Hopefully someone can make sense of it. I see NoSQL exception although I couldn't say as to why that would be popping up. I don't even know if its the cause of my issue.

  • jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

    The error mentioned is as follows from the log file attached above

    Feb 2 00:42:18 Thomass-iPhone PlexMobile[1006] : 2017/02/02 00:42:18.048 (94 MB) (228908) I PMKCameraUploadEngine.m:1224 | Beginning background task.
    Feb 2 00:42:18 Thomass-iPhone PlexMobile[1006] : 2017/02/02 00:42:18.049 (94 MB) (228908) I PMKCameraUploadEngine.m:1353 | Fetching asset 1 out of 312
    Feb 2 00:42:18 Thomass-iPhone assetsd(CoreData)[923] : error: sql cached statement NSSQLiteStatement <0x1003b2710> on entity 'SidecarFile' with sql text 'SELECT 0, t0.Z_PK, t0.Z_OPT, t0.ZCAPTUREDATE, t0.ZCOMPRESSEDSIZE, t0.ZFILENAME, t0.ZINDEX, t0.ZMODIFICATIONDATE, t0.ZORIGINALFILENAME, t0.ZUNIFORMTYPEIDENTIFIER, t0.ZASSET, t0.Z26_ASSET FROM ZSIDECARFILE t0 WHERE t0.ZASSET IN (SELECT * FROM _Z_intarray0) ORDER BY t0.ZASSET' failed due to missing variable binding for (null) with expecting bindings (
    ) but actual substitution variables {
    destinations = "{0xd000000019f4000c <x-coredata://0A9741C0-012B-4D41-BB17-80511DEA375C/Asset/p1661>}";
    }
    Feb 2 00:42:18 Thomass-iPhone assetsd(CoreData)[923] : error: sql cached statement NSSQLiteStatement <0x103d09b70> on entity 'CloudResource' with sql text 'SELECT 0, t0.Z_PK, t0.Z_OPT, t0.ZASSETUUID, t0.ZDATECREATED, t0.ZFILEPATH, t0.ZFILESIZE, t0.ZFINGERPRINT, t0.ZHEIGHT, t0.ZISAVAILABLE, t0.ZISLOCALLYAVAILABLE, t0.ZITEMIDENTIFIER, t0.ZLASTONDEMANDDOWNLOADDATE, t0.ZLASTPREFETCHDATE, t0.ZPREFETCHCOUNT, t0.ZPRUNEDAT, t0.ZTYPE, t0.ZUNIFORMTYPEIDENTIFIER, t0.ZWIDTH, t0.ZASSET, t0.Z26_ASSET, t0.ZCLOUDMASTER FROM ZCLOUDRESOURCE t0 WHERE t0.ZASSET IN (SELECT * FROM _Z_intarray0) ORDER BY t0.ZASSET' failed due to missing variable binding for (null) with expecting bindings (
    ) but actual substitution variables {
    destinations = "{0xd000000019f4000c <x-coredata://0A9741C0-012B-4D41-BB17-80511DEA375C/Asset/p1661>}";
    }
    Feb 2 00:42:18 Thomass-iPhone assetsd(PhotoLibraryServices)[923] : Attempted to fetch unexpected entity:
    Feb 2 00:42:18 Thomass-iPhone nsurlsessiond[141] : Current discretionary status for is non-discretionary

  • jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

    Enclosed are additional logs directly from iOS device with the same issue taking place.

    Plex Support - please help!

  • jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

    Since initial post Plex app has been updated to 4.7.0 which exhibits the same issue.

  • ryan810cowsryan810cows Posts: 9Members, Plex Pass Plex Pass

    I have the same issue and I found that if you change the folder that is set up to upload the photos to a new one, it will start working again. It’s really annoying. Anyone found a fix for this?

    OS: FreeNAS Corral

  • jediknight562jediknight562 Posts: 7Members, Plex Pass Plex Pass

    I see this got marked as answered but unfortunately I’m still having the same issue. I tried the answer above by ryan810cows but still no joy. Any other thoughts from plex support??? Same issue on both iPhones in my home

  • DASHIPDASHIP Posts: 4Validating, Plex Pass Plex Pass

    I am having this same issue. Initially, when I set this to upload my iPhone pictures to my QNAP NAS hosting Plex Server, it started working just fine. About 40 images were uploaded before it stopped working. Since then, I have not been able to get it to upload any more photos. I have tried selecting turning Camera Upload off and back on again. I have also reset Camera upload. Neither seemed to help. The application states "Waiting to upload".

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