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Why does my Sync keep reverting to Internal storage?

MartiniranchMartiniranch Members, Plex Pass Posts: 3 Plex Pass
edited January 4 in Android (mobile)

I want to use my external SD card for syncing.
I set it up to use my external storage and setup a limit of 20 GB.
It works for a while, then items stop syncing. I look at my sync status and it says out of storage....then I look at where it's syncing and Plex switched back to using internal storage on it's own.

Why is Plex reverting back to using Internal storage. This has happened to me 4 times now.


  • RKLimesRKLimes Members, Plex Pass Posts: 6 Plex Pass

    Same problem.

    Sync bring the only reason to have a Plex pass imo, you'd think it could be less consistent with the whole "being horrible" thing.

  • nvrl8agnnvrl8agn Members, Plex Pass Posts: 5 Plex Pass

    Same problem and this is the third time. The really frustrating part is that it deletes all stored data. Switching it back to external means I have to resync all my media again! I have even tried reformatting the card and ran a diagnostic on it and it's not the card that is the problem. Any news on this problem? I am using a rooted Kindle Fire, Android Version 5.1.1

  • mjr1284mjr1284 Members, Plex Pass Posts: 55 Plex Pass

    This started happening to me recently.

  • eugovectoreugovector Members, Plex Pass Posts: 79 Plex Pass

    Same here, I'm going to take a look at those dev threads, but any other recommendations? The combo of filling my internal storage and deleting my stored music is maddening.

  • RKLimesRKLimes Members, Plex Pass Posts: 6 Plex Pass

    While we wait for a solution, is there a way to switch it back to external without erasing all the sync data?

  • eugovectoreugovector Members, Plex Pass Posts: 79 Plex Pass

    This is maddening. Any progress on a solution? Have moved the app to external storage and still reverts to internal with each reboot.

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