If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Cable provider upgrading to H264 - live TV no longer plays in iOS clients - HDGrandslam

artbatistaartbatista Posts: 35Members, Plex Pass Plex Pass

My cable provider started upgrading channels to H264 a few days ago, and I noticed because the most popular channels stopped streaming to my iOS clients, timing out and never starting to play.

I went nuts trying to figure it out and did not make progress until I realized every channel still played fine on my two RasPlex clients. Looking at the stream info in RasPlex, it did not take long to see that every channel that failed to stream was now being sent encoded in H264.

Using RasPlex, I made a list of MPEG2 channels and indeed found out that iOS clients will only live stream MPEG2 channels.

Does anyone have any ideas how to fix this?


Sign In or Register to comment.