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Sync error "there is an error with this item"

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Answers

  • labashosky2010labashosky2010 Posts: 139Members, Plex Pass Plex Pass

    I think it has something to do with how fast it can write to memory (the app needs to handle this). I have 2 phones running Android 7.1.1 (Nexus 6 & Moto E4). Syncing the same playlist to both phones, but only the Nexus 6 has problems.

  • 4Meadway4Meadway Posts: 267Members, Plex Pass Plex Pass

    just pulled out the SD Card and thought its a SDHC is by an unknown brand - I have a spare Kingston which I am going to try popping in that and seeing if that improves things!

  • 4Meadway4Meadway Posts: 267Members, Plex Pass Plex Pass

    Update After popping in the better SDHC card and clearing Plex's cache etc the folders which where producing an error have synced without issue - still getting artwork issues if I try and sync more than a couple of albums at a time though!

  • AgentDrTranAgentDrTran Posts: 74Members, Plex Pass Plex Pass

    This is happening on my S8 with the latest server version and app version.

  • petwripetwri Posts: 11Members, Plex Pass Plex Pass

    I am on both the latest version of PMS and the android app, and the error has been there for months! Will there ever be a proper fix?

  • PimpingurzPimpingurz Posts: 17Members, Plex Pass Plex Pass
    edited January 8

    Ughhh, why did I update. Sync was working fine on my iPad 1 running iOS 5.1.1 on an older release of Plex (can't for the life of me remember Plex version).

    Now sync won't work anymore since my last update about 2-3 versions ago. My latest update to ver.1.11.0.4666-fc63598ba didn't resolve the problem.

    I ended up deleting the app and reinstalling, and was able to sync shows and movies. after about 2-3 weeks of it working, now nothing would play on that iPad. Is it trying to resync? If so, it broke my syncs. Now, i have to restart the process again. It's so painful....

  • datadudewaynedatadudewayne Posts: 44Members, Plex Pass Plex Pass

    So I have now run into this error but it seems that it is on higher resolution content. If I try and sync a 1080p video I see this sync error, if sync a 480p video it sync fine.

    With the 1080p Video, if I run an "optimize" it for mobile then I am able to sync this. Is anyone else having this result?

    Running plex android 6.11.3.3147 and server 3.31.1

  • webby2120@gmail.comwebby2120@gmail.com Posts: 1Members, Plex Pass Plex Pass

    @datadudewayne said:
    So I have now run into this error but it seems that it is on higher resolution content. If I try and sync a 1080p video I see this sync error, if sync a 480p video it sync fine.

    With the 1080p Video, if I run an "optimize" it for mobile then I am able to sync this. Is anyone else having this result?

    Running plex android 6.11.3.3147 and server 3.31.1

    I have the exact same issue, unable to sync unless i manuall optimize them first

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