If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Amazon alexa, PS4

Hi all

Having a bit of trouble with the voice skill. Alexa finds the server ok (hp microserver) and finds the player ok (PS4). It can chat with the server fine it tells me what's on deck etc. I ask it to play something and it says ok now playing ..... however nothing happens and it doesn't start playin.



  • BetterOffEdBetterOffEd Posts: 6Members, Plex Pass Plex Pass

    I am experiencing the same issue when attempting to play content on Plex PS4 via Alexa. Plex is working fine on my PS4 otherwise.

    Alexa is able to identify and set the PS4 Plex player, and can suggest titles or describe what is on deck. When I try to play a video, I get the following message: “Uh oh! Something weird just happened. Alarm bells are ringing around the world as Plex engineers are rushing to fix this issue.”

    I am able to play Plex video content using Alexa on my Windows browsers, as well as using my native LG TV Plex App. I suspect this issue is specific to the PS4 implementation.

    Has anyone else noticed this issue, or found a way to fix it?

Sign In or Register to comment.