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Android Plex Sync - Big Problem - Unable to Delete? Server Offline

mshemshe Members, Plex Pass Posts: 227 Plex Pass

Hello Everyone,

On my Android tablet, I synced 50GB+ of content from a temporary Plex Server. The content synced fine. However, I deleted the server and took it offline and now 50GB of content is stuck on my tablet.

How do I delete the files from my tablet?

I can't find the folder on my tablet to delete the files. I don't have root on this tablet (not available).

Any ideas how I can forcefully clear the synced the data?

Thanks.

Answers

  • mshemshe Members, Plex Pass Posts: 227 Plex Pass

    Whew, I solved it ... I had to go into Android System Settings --> Storage --> Apps --> Plex --> Clear Data.

  • dawscausdawscaus Members, Plex Pass Posts: 1 Plex Pass

    That's not a real solution. I believe that sync is a broken feature. Clearing data inside settings should not be required. Plex please fix this. I have the same issue on my nexus 7.

  • bugrainbugrain Members, Plex Pass Posts: 2 Plex Pass

    Same issue for me (Samsung Galaxy Tab S2). Would also like to see a fix.

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