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Asking me to reactivate and pay again

robbarnes1951@aol.comrobbarnes1951@aol.com Members Posts: 1

Hi, as per the title it's asking to me to pay £4.99 to activate my account on the iPad again.

I did this in July last year, and if I remember correctly I paid another time before that but just paid again as it wasn't worth the hassle.

Anyone able to help would be much appreciated thanks.

Answers

  • barneyUKbarneyUK Members, Plex Pass Posts: 2 Plex Pass

    Bump. They also have the email proving payment so just need the powers that be to flick a switch somewhere :)

  • soniclookingsoniclooking Members Posts: 4 ✭✭

    yes, this has happened to me as well. I had the ability to play content on my devices and then in December when I got my new iPad, and installed Plex, it said I needed to activate. I know that this had been working, not sure why all the sudden my devices now are asking for payment.

  • soniclookingsoniclooking Members Posts: 4 ✭✭

    Anybody, have any clues?

  • barneyUKbarneyUK Members, Plex Pass Posts: 2 Plex Pass

    They ended up paying again, not ideal but Plex are happy with that outcome I suppose...

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