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there was a problem playing this item HELP!!

steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

I recently Upgraded my PC, new mother board, SSD..ram.. now Plex wont play anything. IM going nuts. I love plex but i cant get it to work on PC, Chrome Cast, or Phone. Library's have been set as was. now i get "there was a problem playing this item". And the phone wont even load the movie.
PLEASE HELP

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Answers

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    PC is MSI Z270 Gaming M5
    Gen7 I7 4200
    Samsung 960 PRO 500g
    4x 8g Gskill ram
    2 x 470 RX MSI GPU
    Cooler master V1000
    Dlink share center (4x4tb)
    1 spare 4tb SATA
    1 1tb SATA for home security
    1 spare 1.5 tb Hybrid SATA

    anymore info like logs, guide me through it..

    Steve

  • dpkonofadpkonofa Members, Plex Pass Posts: 9 Plex Pass

    Having the same issue on my Synology NAS after the last PMS update. Thought it was a PlexPass release but it looks like they're both equal as of a few days ago. Tried setting a transcoding directory as suggested elsewhere to no avail. :(

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    what a nightmare Plex has become!!!! It just wont work anymore. Wasting too much time on it!~

  • captains79captains79 Members, Plex Pass Posts: 1 Plex Pass

    Can't play any movie from Plex server after last couple updates as well

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    Did you clone and transfer to new ssd?

  • martinstpmartinstp Members, Plex Pass Posts: 1

    same here, Cant play any movies since the latest updates

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    @Zx4161 said:
    Did you clone and transfer to new ssd?

    Yeah I did!!!

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    @Zx4161 said:
    Did you clone and transfer to new ssd?

    HEEEEELLLLP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    Sorry, been awhile. Have you tried to uninstall and then reinstall plex? If you cloned your ssd you'll have to redo the file paths for plex. It seems to have lost its media. If yhat doesn't help your media may have been corrupted during the cloning process.

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    Ive reinstalled a few times. I've deleted everything from the registry. I've used the app "everything" to find every trace to delete and reinstall. Im not sure how to have the installation set. Plex on C or does it go on the NES? So confuesd, nothing works anymore apart from Music.

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    Where do you have your media stored in relation to plex?

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    I have a DLINK 340l Share centre. Everything is on that. I have tried media on other drives, they too dont work,

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    Other drive on the pc or are these too on the cloud network?

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    I have a sneaking suspicion that you need to set your network profile to private or home connection to allow the comp to enable file sharing

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    Im more than happy for you to go on team viewer and have a look?

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    I dont use the cloud

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    Cloud as in nas

  • Zx4161Zx4161 Members, Plex Pass Posts: 119 Plex Pass

    Are you free sometime in the next 3 days? It's 2am here haha kinda tired

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    I can send you the log in details and you can have a look anytime you like. I understand, and appreciate the help!!!

  • steve351steve351 Members, Plex Pass Posts: 11 Plex Pass

    Go to bed, it can wait, its 5 in the afternoon here.

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