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Can't change Camera Upload settings after Server changed name

animekubanimekub Posts: 2Members, Plex Pass Plex Pass

It kicks me out and I can't change settings. The same for iOS.


  • MovieFan.PlexMovieFan.Plex Posts: 17,406Members, Plex Pass, Plex Ninja Plex Employee

    I can't reproduce this. Can you explain the steps you did? Also try turning the camera upload off/in a few times to make sure the server name changes to the new one. The app caches the info for a little bit but toggling the button should get it to update. It then works fine for me.

  • DarewoodDarewood Posts: 3Members, Plex Pass Plex Pass

    This literally just happened to me. I fixed it by going in the app on the phone, there is a section in the settings under advanced to reset the camera upload feature. Just do this and you should be able to start uploading again.

  • BraveBucBraveBuc Posts: 10Members, Plex Pass Plex Pass

    I just had the same problem but it appears the reset option in advanced settings has been removed. I had to re-install Plex to select a new server for camera uploads.

    Steps to reproduce:
    1. Setup Camera Upload in Android for a specific server
    2. Remove that server from the network
    3. Try to change settings for Camera Upload

  • bAbymAnbAbymAn Posts: 2Members, Plex Pass Plex Pass

    Same problem here, removed the app from my Samsung S7 and reinstalled, now I'm waiting while my phone uploads 2,500 duplicate photos :'(

  • tlinderhtlinderh Posts: 1Members, Plex Pass Plex Pass

    I have the same problem as the original poster. As a note to MovieFan.Plex - When selecting 'Camera Upload' in the settings, it gives an error saying the selected server is not reachable. The only option is pressing 'ok'. This takes you back to the general 'settings' menu. There is never any point where you can select to turn off the camera upload feature in order to select a different server.

    Re Darewood: I don't see any option under 'Advanced' to reset the camera upload feature.

    As a side note, there doesn't appear to be any way to remove an old server from the list of 'locations' in the android app.

    My settings menu lists version as

  • wwwizzarrdrywwwizzarrdry Posts: 302Members, Plex Pass Plex Pass

    I just migrated to newly built Rockstor NAS.
    I had both servers running for a few days while I sorted things out.
    Today I renamed my Rockstor plex server to the same name as the original server, then removed the original (now unavailable) server from the list.

    I was able to migrate all the metatdata and databases over from Windows to centos successfully.

    Every is humming along nicely, except for the camera uploads. I get the same error as everyone is posting.
    I'm not sure what resetting camera upload actually does in the app. Am I going to get a bucket of duplicates when I do this and re-enable on the new server?

    CentOS 7: BTRFS in RAID10 (24TB)
    i7 4790K and 16GB RAM w/ GTX 760

  • s1m0njs1m0nj Posts: 2Members, Plex Pass Plex Pass

    I also have this issue with the Android App. Just rebuilt my server and I'm unable to change the android app camera upload settings. Help.

  • jayson.shene@gmail.comjayson.shene@gmail.com Posts: 5Members, Plex Pass Plex Pass

    Chiming in. I also have run into this and uninstalling and re-installing is the only way I've found to sidestep this issue.
    Interesting that someone said that there was a setting for this but was removed.

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