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Help with remote control of rasplex

stangman2010stangman2010 Posts: 3Members ✭✭

Hi guys,

I am having issues with controlling rasplex using the remote control for my Samsung TV(2016 40inch 1080p) everything has been working since I bought the TV about a year ago. I have tried using a raspberry pi 2 and 3 with rasplex installed but still can't get the remote to work. On the TV I can see the ir light flickering and I can use the remote just fine for the smart hub, settings, other channels and devices. I have also reset the TV to factory default, and replaced remote batteries. I re-imaged and used a different SD card for the pi and no change. I am running 1.7.x. The hdmi and usb power cables have been swapped. Just a reminder the remote works fine on everything else, and the remote worked fine yesterday and for the last year. I can use the plex remote in the Android app and it works fine. Any ideas here guys?



  • videotecaCNSUvideotecaCNSU Posts: 155Validating, Plex Pass Plex Pass

    Are each cec device detecting each other? Also have in mind that not all hdmi ports of your tv could support cec

  • benjaminwolfbenjaminwolf Posts: 947Members, Plex Pass Plex Pass

    The android app remote works by WiFi so that should not be a factor.

    @videotecaCNSU makes a good point. There were also some reports of CEC not working with Samsung TVs some months ago.

    I can report it is working with my 2015 Samsung smart TV. You may want to try with version 1.8.0 which is going to drop into the pre-release update soon.

  • stangman2010stangman2010 Posts: 3Members ✭✭

    Hi guys,
    Sorry for the delay, it must have been a glitch with the TV, I tried a chromecast and it wasn't being detected properly either. i unplugged the TV for a min and plugged it back in and everything worked.

  • stangman2010stangman2010 Posts: 3Members ✭✭

    Also @benjaminwolf and @videotecaCNSU Thank you for the suggestions! Its greatly Appreciated!

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