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Plex Media Server Library has no files

Dear all,

I have a LG Smart TV. I have created two Media Servers (based on users on the macbook), which appear when you go to "Input list". However, there are no files to view on the server from libraries associated with each server.

Previously, we have viewed all media on our TV using the servers and we would update the library with the tv show or movie that we want to view.

Can someone help?

Also, we have noticed that the larger mkv files are no longer available to view on the Plex media server. Can anyone help with this?

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