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Anyone else having issues with the latest Plex Pass build?

elmopittelmopitt Posts: 7Members, Plex Pass Plex Pass

I installed the latest Plex Pass build ( on my 5N, but when it restarted I couldn't access server settings, nor was I able to add new content when updating my library (at least for TV Shows). Downgrading to seems to have helped.

Sounds like someone was having similar issues with a Mac build:


  • chris696@gmail.comchris696@gmail.com Posts: 19Members, Plex Pass Plex Pass

    Have Version installed and I don't have these issues.
    Have you tried the usual stuff like clearing your Browser Cache (As the interface is slightly different from the previous version I was on)

  • elmopittelmopitt Posts: 7Members, Plex Pass Plex Pass

    I didn't, though I was having the issue both within Chrome, and within the dedicated Plex Media Player (on Mac).

  • elmopittelmopitt Posts: 7Members, Plex Pass Plex Pass

    FWIW, I loaded the latest Plex Pass build ( and non-Plex Pass build ( onto my Drobo 5N, and neither will display server settings. All I get is the message "Server settings are unavailable." This time I tried both Chrome, Safari (with a clear cache), and the Plex Media Player. All have the same behavior.

    Selecting "Scan Library Files" seems to have added TV Shows to my library without any trouble, though, so I seem to be ok from a content perspective. However, it's disconcerting that I can apparently never view or change server settings ever again. I can't even view my server's version number.

    Anyone know if there are any logs I could check to get a hint as to what might be going on?

  • elmopittelmopitt Posts: 7Members, Plex Pass Plex Pass

    I finally tried blowing away my "/mnt/DroboFS/Shares/DroboApps/plex/Library/Plex Media Server/Preferences.xml" file, reinstalled the latest version, and now I can see my settings again. It looks like I'll have to do some fiddling, but at least I have access again.

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