Plex (Still) Crashing Machine when playing video
Tl;dr at bottom
Okay so this problem was brought by me before and for some reason I just stopped having it for a while. It seemed like if I turned off a particular service (Sickrage) then it would not have the issue I am about to describe, but that particular service only runs at specific hours... anywho.
The gist of the issue is when playing back seemingly certain media regardless of playback type (PC, Android, Chromecast driven by IOS app) the entire Machine running the computer will fault and I will suddenly hear a POST beep (letting me know it reset since it is headless, also SSH dropping...but also Plex stopping playback)
When I was working on this issue before with ChuckPA the thing was compounded by the fact that for some reason I could use NONE of the forum buttons to upload files logs or anything. This seems to be fixed.
So here's the problem.
Fiancee tried to play a video file round midnight, let me know it crashed. I tried to replay, and it said that the network speed was too slow so I bumped the quality down from Original to 2 (720). Then at 4:02 the machine crashed.
I recreated the issue but before that I stopped the service, deleted all logs, and restarted the service, created the error. For the cleanliness of the logs since the error restarts the whole machine I cannot easily stop it from creating the new log on startup, I know I can but I am lazy at this moment.
I also have by snooping around 'apport' found a crash log for the "Plex Transcoder" but it is currently too large (51mb) I believe to upload here and I'm not quite sure how to manipulate that.
I have also attached the lshw output of various machine info in case that is useful.
The file in question this time plex info is such
Media Video Resolution 1080p Duration 2:19:08 Bitrate 2916 kbps Width 1920 Height 800 Aspect Ratio 2.35 Container MP4 Video Frame Rate 24p Web Optimized No Audio Profile lc Has 64bit Offsets 0 Video Profile simple Part Duration 2:19:08 File Fight Club (1999).mp4 Size 2.83 GB Audio Profile lc Container MP4 Has 64bit Offsets 0 Web Optimized No Video Profile simple Codec MPEG4 Bitrate 2782 kbps Bit Depth 8 Chroma Subsampling 4:2:0 Frame Rate 23.976 fps Height 800 Level 3 Profile simple Ref Frames 1 Stream Identifier 1 Width 1920 Codec AAC Channels Stereo Bitrate 134 kbps Audio Channel Layout stereo Profile lc Sampling Rate 48000 Hz Stream Identifier 2
And the Plex version is the newest 184.108.40.20695-edef59192
After posting this I will test it on the target video and created samples the last time this problem came around.
I was not sure whether or not to open a new topic or reply to the old once since the versions have changed.
1. Video files played thru plex bonks machine
2. attached are cleaned logs with debugging on isolating that particular video and crash, and sys info
3. there exists an apport crash log I'm researching what to do with
4. the machine runs other things but the crash happens in a sterile environment with other services off