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How to turn Subtitles off by default?

rbhamiltonrbhamilton Posts: 13Members ✭✭

I'm watching Plex on a Roku 4.

My movie is in English. I speak English. I have one set of subtitles available also English. I don't need English subtitles.

My subtitle automatically plays. Every. Freekin. Time.

I can turn it off by going down to the bottom, selecting options, selecting streams, etc. But is there any way to disable all subtitles by default?

Even better... when you are watching an English show that has English subtitles available but you've turned them off. Suddenly the characters encounter somebody speaking German. How do you get the English subtitles to pop up but only for the non-english parts?

Any advice would be appreciated.

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Answers

  • owenrgowenrg Posts: 12Members, Plex Pass Plex Pass

    Sorry to revive this thread... But what software is that you're using to look at subtitles associated with a file?

  • NewPlazaNewPlaza Posts: 1,617Members, Plex Pass Plex Pass
    edited January 27

    @owenrg said:
    Sorry to revive this thread... But what software is that you're using to look at subtitles associated with a file?

    I assume you are asking me.. I'm using an old version of mkvmerge GUI, version 7.8.0(River Man) 32 Bit

  • kianrafieekianrafiee Posts: 131Members, Plex Pass Plex Pass

    @NewPlaza I set the video forced subtitle PGS track to Forced and Default and set other subtitle tracks to Off for both Forced and Default but it still defaults to another subtitle track in plex web player. I refreshed the metadata everytime.

  • tom80Htom80H Posts: 1,739Members, Plex Pass Plex Pass

    @kianrafiee: as referred to in your original thread... tell Plex to analyze the movie after editing the content -- this way Plex updates the information about the subtitle being forced.

  • kianrafieekianrafiee Posts: 131Members, Plex Pass Plex Pass

    @tom80H I analyzed the video but it still selects the wrong subtitle.

  • NewPlazaNewPlaza Posts: 1,617Members, Plex Pass Plex Pass
    edited January 27

    @kianrafiee

    Okay. This is MY setup. Others will argue this but nonetheless it works for me.

    1) LMA is on top of all other agents for all sections, movies, tv shows, all of them.

    2) You must change your server settings

    3) The movie's video track, audio track & subtitle track should be set like this.




    4) And don't forget to refresh metadata on that movie.

    https://support.plex.tv/articles/200289306-scanning-vs-refreshing-a-library/
    Scroll down to Refresh Metadata to understand why.

    5-maybe) You may need to exit PlexWeb then relaunch it.

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