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Syncing is not supported on this server

dan@muddiman.netdan@muddiman.net Posts: 2Members, Plex Pass Plex Pass

Hi, I have Plex Pass and hosting content on Dropbox using Plex Cloud. If I try to sync content to my iPhone 7 for offline viewing I get an error 'syncing is not supported on this server'. How can I fix that?

Best Answer

Answers

  • dan@muddiman.netdan@muddiman.net Posts: 2Members, Plex Pass Plex Pass

    Thanks for the answer, as a user who consumes video on my mobile device when travelling this really means that I can't use Plex Cloud then

  • tatumanatatumana Posts: 9Members, Plex Pass Plex Pass

    I'm watching for this feature too! :smile:

  • antonio@carrasco.itantonio@carrasco.it Posts: 3Validating, Plex Pass Plex Pass

    Is there a roadmap we can look at? I would like to know if this is something that is under consideration.

    Thanks

  • vladspreysvladspreys Posts: 1Members, Plex Pass Plex Pass

    Count me in, I was very surprised that this feature is not available already.

  • stantyanstantyan Posts: 10Members, Plex Pass Plex Pass

    Totally agree with everyone! This is really upsetting. Why would you enforce this restriction? A significant amount of time we would want to watch videos on mobile devices and 3G/LTE not very stable for video streaming or sometimes quite expensive. We need this option to sync selected content via wifi at home for offline viewing.

  • healthk10healthk10 Posts: 1Members, Plex Pass Plex Pass

    We need mobile sync

  • phil_wophil_wo Posts: 4Members, Plex Pass Plex Pass

    Would really like to see mobile syncing available for plex cloud

  • blupp24blupp24 Posts: 1Validating, Plex Pass Plex Pass

    Totally agree that mobile sync is essential!

  • info@christianperez.meinfo@christianperez.me Posts: 1Validating, Plex Pass Plex Pass

    My membership is pretty much useless without mobile sync. /=

  • amatyeamatye Posts: 2Members, Plex Pass Plex Pass

    Any update on mobile sync for Plex Cloud?

  • jerremyjerremy Posts: 1Members, Plex Pass Plex Pass

    Is this on the way?

  • salvorsalvor Posts: 1Members, Plex Pass Plex Pass

    Yay for once again finding the answer to my query on the Forums, and for (as usual) Plex having not responded in months.

  • matt99matt99 Posts: 10Members, Plex Pass Plex Pass

    This is very annoying.

  • rmobisrmobis Posts: 1Members, Plex Pass Plex Pass
    edited January 3

    Really disappointed. The only reason I bought my Plex Pass for was to be able to use Plex Cloud, because my previous experience with having a local server was rather tiresome. It's pretty much useless if I cant sync it on my mobile, though. And to see people have been commenting and complaining about it for almost a whole year with no response whatsoever is even more frustrating.

    Really regretting the decision to purchase a subscription right now.

  • Michael HaaseMichael Haase Posts: 1Members, Plex Pass Plex Pass

    It's over a year now since the original post on this thread. It is a major let-down that such a feature is not available!

  • antonio@carrasco.itantonio@carrasco.it Posts: 3Validating, Plex Pass Plex Pass

    Happy disappointing anniversary to us all as customers.
    Can a PLEX member comment on this please?

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