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alexa skill having trouble ?

when I first set up plex on my android tv it was fine.
it gave me full access to my film on my hard drive.
and the alexa skill worked fine.
but plex locked up so I reinstalled it.
but then it said I had to activate it.
not knowing any other way around this,
I paid to get it activated.
but now alexa will recognize my android tv,
but when I ask alexa to play a film,
it says its having trouble the skill.
please can you help ?


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