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BUG: Video keeps hanging

mjsalingermjsalinger Posts: 3 Plex Pass
edited April 6 in Google Chromecast

Not sure if a chromecast or android app bug, but I play a video/movie (h.264, mkv, original 1080p quality) over chromecast from the Android app. Multiple times in the course of playing the movie, the playback just hangs. Stopping/starting the video doesn't clear it up, only way to is to disconnect from the chromecast, force-close the android app, and then retry.


  • mjsalingermjsalinger Posts: 3 Plex Pass

    I'd add that this is a recent phenomena. Was working fine up until a week or two ago...

  • slyfighterslyfighter Posts: 1 Plex Pass

    Seconded. Every 20 minutes or so. Casting the same type as mjsalinger to a 2nd Gen Chromecast from Android 7.1.2 using an Ubuntu 16.04 desktop server. Behavior is recent, within the last couple of updates. Makes watching Star Wars 7 rather difficult. Looking forward to a fix.

  • jpulgarjpulgar Posts: 1 Plex Pass

    Same issue. Happening with Direct Play only.
    Ubuntu 16.04 desktop server. 2nd Gen Chromecast firmware 1.23.84839
    Latest Chromecast firmware update appears to be causing the issue.

  • PseudoPlexPseudoPlex Posts: 1

    I have the exact same issue!
    Ubuntu 16.04 remote server, 2nd Gen Chromecast with newest firmware and PMS with newest non-Plex-Pass update.
    Every DirectPlay/-Stream stops approx. every 8 minutes. Transcoded streams and DirectPlay/Streams to other clients work flawlessly.

    Any ideas?

  • gerozsoltgerozsolt Posts: 38 Plex Pass

    Same here. With direct play only, the streaming starts to buffer after 24 minutes. Restart the phone app helps only, but no resume, stream starts from the beginning. Really annoying.
    iPhone plex app 4.1, Plex PMS 1.6 on WD PR2100, 2nd Gen Chromecast firmware 1.23.84839, Sony Bravia TV

  • klayjonesklayjones Posts: 1 Plex Pass

    I have the same problem, I have never had playback issues that I couldn't resolve by changing the playback quality settings and I have been using Plex for 3 years. Exact same issue: several hangs throughout the movie and unrecoverable, meaning I am unable to resume once the hang begins. I have to reconnect to Chromecast and the stream starts over from the beginning.

  • mrnice225mrnice225 Posts: 28 Plex Pass

    This is the same issue I am experiencing. I have found that switching audio tracks for the files from AC3 to something else lets it play fine.

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