Problem with Plex App on Xbox One - Green Screen output for Video
After the recent spring Xbox update the Plex app no longer works properly.
On a number of media files all I get now is just a green screen whilst the audio plays normally. These are all files that previously played fine within the Xbox One Plex app, and still play fine with Plex iOS, Home Theatre, and Apple TV apps.
Particularly affected seems to be the following video format/codec:
- Format: Matroska
- Encoder: Lavf57.67.100
- Codec: H.265 / HEVC
Plex Media Server is running on a MacMini, with the media stored on a Drobo. This setup has worked fine, and still works for the iOS, Apple TV and PHT apps - just not on the Xbox since the update.
- PMS - Version 18.104.22.16880
- macOS - 10.12.2
- Plex App Xbox - 22.214.171.124
- Xbox OS - 10.0.15063.1005 (rs2_release_xbox_1703.170323-1228)