If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Videos stop playing randomly after a few minutes

madseason1madseason1 Posts: 10Members, Plex Pass Plex Pass

I have tested this on 3 different Roku devices. Roku 4, TCL Roku tv and insignia roku tv. After a few minutes videos stop playing and act like they played the entire video. So if I'm watching a tv show it may start playing but after a few minutes it will go to the "next up" screen as if I finished the episode and it is preparing to play the next episode. I found that this is happening with movies as well. It will stop playing randomly and go to the recommendations screen.

Please help, it's driving me insane.



  • madseason1madseason1 Posts: 10Members, Plex Pass Plex Pass

    I forgot to mention that this issue is not happening when using the Plex windows 10 app or streaming to webplayer.

  • beremyjakerberemyjaker Posts: 1Members

    I've been having the same problems. Any luck, yet?

  • madseason1madseason1 Posts: 10Members, Plex Pass Plex Pass
    via Email
    Hi Beremyjaker,
    Actually what I realized is that it started happening after I replaced the
    OS drive on my server. Had to be something wrong with the drive image. I
    put the previous boot drive in and no more freezing.

    Sorry to disappoint you by having a resolution that is not a patch or
    something like that. But with my experience in mind, have you made any
    drive or hardware changes to your plex server?
  • rokucomlinks@gmail.comrokucomlinks@gmail.com Posts: 2Members

    We furnish excellent assistance for numerous Roku issues incl
    uding Roku Setup Issues, Roku activation link code issue and so on.

Sign In or Register to comment.