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Xbox One quality is a disaster

ZarethZareth Posts: 6Members, Plex Pass Plex Pass

Ich würde gerne die Xbox One App von Plex nutzen aber das ist unmöglich da die Qualität des Bildes eine Katastrophe ist.
Ich kann die Qualität zwar einstellen aber egal welche Einstellung ich verwende, das Bild die fürchterlich aus.

Was mache ich falsch?


I would like to use the Xbox One App by Plex but this is impossible since the quality of the picture is a disaster.
I can adjust the quality but no matter what setting I use, the image the terrible.

What am I doing wrong?

Thank You!

Answers

  • adamskoogadamskoog Posts: 2,378Members, Plex Pass, Plex Ninja Plex Ninja

    I guess that would really depend on what you are meaning by horrible quality? Is the video being transcoded? To dark? We need more information on what is going on than "it looks horrible".

    Pretty much my entire library direct plays on my xbox and looks great, so it's certainly possible.

  • ZarethZareth Posts: 6Members, Plex Pass Plex Pass

    The resolution ... it seems as if the image has less than 480p. The original file has 1080p. No matter what resolution I choose it always looks the same bad.
    Furthermore, the picture is much darker than on the Plex app of my TV.

    Sorry, I have expressed myself so unclear.

  • adamskoogadamskoog Posts: 2,378Members, Plex Pass, Plex Ninja Plex Ninja

    Server logs will be needed to see if any transcoding is happening:

  • NCaffoNCaffo Posts: 8Members, Plex Pass Plex Pass

    @Zareth said:
    The resolution ... it seems as if the image has less than 480p. The original file has 1080p. No matter what resolution I choose it always looks the same bad.
    Furthermore, the picture is much darker than on the Plex app of my TV.

    Sorry, I have expressed myself so unclear.

    If the image is much darker, it may be down to a bug. Have a mess around with the server selector on the main screen, as it applies a dark filter, but sometimes doesn't remove it. Go into it and select the server again, and if that doesn't work, go in and highlight it, and then cancel out.

    I can't remember the steps that I did to fix it, I just kinda messed around with it.

  • ZarethZareth Posts: 6Members, Plex Pass Plex Pass

    Hi,
    okay... i will start a stream today und then i will copy the Log File.

  • DaveZombieDaveZombie Posts: 1Members, Plex Pass Plex Pass

    I'm getting quality issues too. On my Samsung TV they play crisp and I quality and yet when I switch to Xbox one S it degrades it noticably. I noticed my TV has the option to stream at a higher rate as well.

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