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Samsung Player Not Casting from IOS

voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

Hello.

This feature used to work fine... and I loved it!

At the moment, for me... casting to other ios devices is still working but none of my Samsung devices are appearing as players.

A response (even if it's just to say it no longer works!) would be appreciated.

Answers

  • trumpy81trumpy81 Posts: 9,644Members, Plex Pass, Plex Ninja Plex Ninja

    As far as I am aware, this feature still works and has not been deprecated at all.

    For your Samsung devices, try using static IP addresses for those devices, including your PMS server device. Then add the Samsung devices IP addresses to the List of IP addresses and networks that are allowed without auth in Plex settings->server->network.

    The addresses should look something like this: 192.168.x.x/255.255.255.0
    Multiple addresses should look like this: 192.168.x.x/255.255.255.0,192.168.x.x/255.255.255.0

    HTH

    Regards,
    Andy M.

    My Equipment: Synology DS1813+ | Panasonic TH-L42ET60A & TH-55DX600U | Windows 10 Professional 64Bit PC's | Raspberry Pi 2's & Odroid C2 with OpenPHT


    Device Profiles | File Naming in Plex | NAS - Plex Compatibility Guide | What CPU does my NAS have | Synology FAQ's page | Tips & Tricks
  • voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

    Hello.

    Thanks for the reply--only just saw it!

    Will see how I get on trying to do that.

  • voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

    Have tried this with no difference.

    It is driving me mad!

    Any more suggestions would be welcome.

  • MovieFan.PlexMovieFan.Plex Posts: 15,878Members, Plex Pass, Plex Ninja Plex Employee

    Is your Samsung running the app made by Orca? Check version number of the app. If it's 2.0.0.x then the answer is yes. There is a bug in the app preventing this from working. He is working on an update. http://forums.plex.tv/discussion/comment/1448869/#Comment_1448869

  • voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

    My Samsung app updated and the TV can now be seen by my iPhone. Still not working as error message prevents playback. However... it now means Alexa is seeing the Samsung player and that's working brilliantly. And I love it! Any idea if still working on the Samsung app as still not working as it should? Thanks.

  • OrcaOrca Plex for Samsung Developer Posts: 7,342Members, Plex Pass, Plex Ninja Plex Ninja

    Could you provide me with more details or logs as to what isn't working exactly?

    Have you checked if your answer might be in the User Manual?
    My Samsung environment:

    2010 BD-C5500 Blu-Ray,
    2011 UE46D7000 LED-TV,

    2012 BD-ES6000 Blu-Ray,

    2014 UE55HU8500L UHD LED TV

    If you enjoy this free app, you can buy me a beer by making a Donation

  • voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

    Hello, Orca.

    Thanks for getting back to me.

    Do these help regarding most up-to-date software in all areas?

    All looks good initially.

    Player does actually start the file playing on the TV

    The slider stick at 0 and then this appears

    Trying again never works.

    Let me know if you need logs etc?

    Thanks!

  • voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

    Any news? Thanks.

  • OrcaOrca Plex for Samsung Developer Posts: 7,342Members, Plex Pass, Plex Ninja Plex Ninja

    Yep, enjoining my holiday :) Will check it out when I return.

    Have you checked if your answer might be in the User Manual?
    My Samsung environment:

    2010 BD-C5500 Blu-Ray,
    2011 UE46D7000 LED-TV,

    2012 BD-ES6000 Blu-Ray,

    2014 UE55HU8500L UHD LED TV

    If you enjoy this free app, you can buy me a beer by making a Donation

  • voyager47voyager47 Posts: 37Members, Plex Pass Plex Pass

    Hah! Hope you're having a brilliant time.

  • biziorekbiziorek Posts: 41Members, Plex Pass Plex Pass

    See this forum, I believe this is my problem. Hoping for a new update soon!!!
    http://forums.plex.tv/discussion/comment/1448869/#Comment_1448869

  • swisskiltbearswisskiltbear Posts: 5Members, Plex Pass Plex Pass

    I have 2.008 on my 2014 H Series, getting the same error.

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