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Auto-Play Stops Randomly

ChingaderaChingadera Posts: 11Members, Plex Pass Plex Pass

Apple TV 4, tvOS 10.2 (14W265). Plex version 1.9 (5581). PMS version 3.0.1 on Ubuntu.

For some strange reason auto-play will stop after a few episodes as if it's waiting for input to plat the next episode. I start by hitting play on a season like normal, it will play two or three episodes, and then stops. There won't be any 15 second count-down at that point, it just sits and waits for my to hit the Play button on the next episode. This behaviour is only noticeable on my Apple TV devices and is not limited to any single show or any single PMS installation. I've played multiple seasons on two different PMS installs and they all stall out eventually on Apple TV. My Roku boxes will play the entire season end to end without any hiccups.

What should be my next step to figure this out?

Answers

  • Cleaner_2000Cleaner_2000 Posts: 145Members, Plex Pass Plex Pass
    edited May 2017

    The same problem here. Three times it goes well, then auto play will stop and wait for input.

    Apple TV 4, tvOS 10.2 (14W265). Plex version 1.10. PMS version Version 1.5.5.3634 on Mac

  • Cleaner_2000Cleaner_2000 Posts: 145Members, Plex Pass Plex Pass

    The problem is known, or no one else has the problem?

  • ChingaderaChingadera Posts: 11Members, Plex Pass Plex Pass

    There's one other thread on this issue but it's a dead end as well. Autoplay pausing in the middle of the night which is exactly what I've been experiencing.

    https://forums.plex.tv/discussion/271998/plex-pausing-at-night

  • WhateverWorks1728WhateverWorks1728 Posts: 8Members ✭✭

    Not on Apple here, also noticing this. Would like to be able to choose how many episodes go for before it auto-stops. We're not Netflix -- we have our own collections, networks etc.. I think we should be able to choose auto-play settings. Not someone else.

  • Cleaner_2000Cleaner_2000 Posts: 145Members, Plex Pass Plex Pass

    The error still exists. Here is someone from Plex willing once to see the mistake. Or is the topic kept silent?

  • slypig86slypig86 Posts: 3Members ✭✭

    Same issue exists for myself as well on Apple TV 4, autoplay will simply cease at random between episodes.

  • RcRogersRcRogers Posts: 84Members, Plex Pass Plex Pass
    edited December 2017

    I can confirm the same on my Apple TV 4 and 4K. Totally random and I do not see any errors in the logs. Ironically my Apple TV 2 does not have this issue via PlexConnect. Episodes play endlessly. So it does not seem to be a Plex Media Server issue, but rather something with the tvOS app. Please resolve! Thanks a bunch :).

  • RcRogersRcRogers Posts: 84Members, Plex Pass Plex Pass

    Follow-up... If I create a playlist for a TV show in Plex and use that on the Apple TV 4 or 4K, then all episodes play without any random stops. So it's definitely a bug with the tvOS Plex app. Maybe a glitch with the auto-play / Up Next function?

  • TeknoJunkyTeknoJunky Posts: 107Members, Plex Pass Plex Pass

    this is not apple specific.

    at a minimum it happens on roku clients too

  • itgreen9itgreen9 Posts: 7Validating, Plex Pass Plex Pass

    Has there been a resolution to this? I can play 2 to 3 episodes and then it just holds. I have to manually push play to trigger the next file to play. Then it repeats.

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