Media Playback Issues
I just got myself a new PC and i am trying to get the Windows Plex client up and working but i am having issues with video playback. Everything will look fine when i go start a video with the splash screen displaying and then going black with the media controls on the bottom of the screen. The the media controls will just disappear and the mouse will not display on screen unless it is hovering right over the back/close buttons. The back button no longer works and the only option is to close and relaunch Plex. From the logging i see the below info that jumps out at me. My first question would be what is C:\Jenkins ? i have no such directory on my system. The second is i assume i should be getting a Unable to play media error as stated below but i do not get anything just a black screen that forces me to close out of Plex.
2017-05-04 08:04:39:0918  DEBUG - [PlexHttpClient] - Received OK from https://72-195-223-164.7413dcf5d4b4460db620307c6984f883.plex.direct:32401/:/timeline?key=/library/metadata/25889&guid=com.plexapp.agents.thetvdb://70626/4/3?lang=en&ratingKey=25889&containerKey=/playQueues/4882&state=stopped&time=70&duration=2604535&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
2017-05-04 08:04:39:1590  VERBOSE - [AudioPlayerBackgroundTaskCommunicator] - Received message from background: (MessageId = F, MessageAcknowledged)
2017-05-04 08:04:39:1068  INFO - [ServerMediaDecision] -
2017-05-04 08:04:39:1068  DEBUG - [VideoPlayerFacet] - Restarting video playback (reason: timeline)
2017-05-04 08:04:39:1074  VERBOSE - [VideoPlayerFacet] - Creating partOpenedOrFailedNotificationTcs
2017-05-04 08:04:39:1570  DEBUG - [AudioPlayerBackgroundTaskCommunicator] - Sending keys (MessageId = F, MediaControlsClear) to background media player...
2017-05-04 08:04:39:1611  DEBUG - [MediaDecisionEngine] - Using Remote location
2017-05-04 08:04:39:1661  INFO - [MediaDecisionEngine] - Choosing media from a set of 1 item(s). Server media decision exists
2017-05-04 08:04:39:1661  WARNING - C:\Jenkins\workspace\Windows\PlexForWindows8.1_Release_Build\Plex.Foundation\MediaDecisionEngine.cs (241) - AnalyzeMedia
2017-05-04 08:04:39:1771  DEBUG - [PlexMetricsClient] - Storing playback:failure metric event
2017-05-04 08:04:39:1771  INFO - [SimpleDialog] - Showing dialog (Title 'Unable to play media', Content 'NoElements')
2017-05-04 08:04:39:2571  DEBUG - [AudioPlayerBackgroundTaskCommunicator] - Sent keys (MessageId = F, MediaControlsClear) to background media player successfully
2017-05-04 08:04:45:3168  INFO - [ApplicationPubSubBehavior] - Application unfocused, disconnecting...
2017-05-04 08:04:45:3178  INFO - [MyPlexPubSubClient] - Disconnecting from plex.tv pub/sub channel