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Supported video and audio formats

adhawkinsadhawkins Posts: 87 Plex Pass

Hi,

Can anyone point me to a full list of audio and video formats that RasPlex can play directly? I'm hooking it up to a server that cannot transcode, so need to ensure all the media is in an appropriate format.

For example, it doesn't appear to be able to play my BluRay rips currently...

Thanks for any help

Andy

Answers

  • adhawkinsadhawkins Posts: 87 Plex Pass

    Hi,

    Done a bit more digging with this, and it doesn't seem as simple as just being unsupported video or audio type.

    If I look at the info screen on RasPlex for one of my Star Wars BluRay rips, it says 'Audio, none, Subtitles, none'. However, if I look at one of my other BluRay rips, the audio and subtitles are listed correctly. It's as if it's failing to parse the info that comes back from the Plex server for this small subset of films.

    If I check the same info via the web interface for the same server, it shows correct details.

    Any suggestions as to how I can debug this?

    Thanks

    Andy

  • videotecaCNSUvideotecaCNSU Posts: 203 Plex Pass

    anything under max. 1920x1080 px resolution, H.264, Level 4.1, 8 bit color depth, max. 4 reference frames should do the trick

  • adhawkinsadhawkins Posts: 87 Plex Pass

    @videotecaCNSU said:
    anything under max. 1920x1080 px resolution, H.264, Level 4.1, 8 bit color depth, max. 4 reference frames should do the trick

    Thanks for that. As per my second message, I don't think it's anything as simple as just a codec issue though. It seems all of my BluRay rips (which I re-encode for a smaller file size) play just fine, with the exception of the Star Wars films.

    How would I go about debugging this? They play just fine via Plex on other clients, so it's something different with RasPlex I think.

    Andy

  • videotecaCNSUvideotecaCNSU Posts: 203 Plex Pass

    paste the media info of those files and lets take a look

  • adhawkinsadhawkins Posts: 87 Plex Pass

    This one played:

    `andy@xcp-media:/var/spool/xbmc/rips/Movies/The Hobbit$ mediainfo The\ Hobbit\ An\ Unexpected\ Journey.mkv
    General
    Unique ID : 255663131748086959141786771503418252905 (0xC056ED98ADCFFCED1DCD46326E191E69)
    Complete name : The Hobbit An Unexpected Journey.mkv
    Format : Matroska
    Format version : Version 2
    File size : 15.0 GiB
    Duration : 2h 49mn
    Overall bit rate mode : Variable
    Overall bit rate : 12.7 Mbps
    Movie name : The Hobbit: An Unexpected Journey
    Writing application : HandBrake 0.10.0 2014112200
    Writing library : Lavf55.12.0

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 2h 49mn
    Width : 1 920 pixels
    Height : 800 pixels
    Display aspect ratio : 2.40:1
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Writing library : x264 core 142 r2479 dd79a61
    Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00
    Default : Yes
    Forced : No
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio #1
    ID : 2
    Format : DTS
    Format/Info : Digital Theater Systems
    Format profile : MA / Core
    Mode : 16
    Format settings, Endianness : Big
    Codec ID : A_DTS
    Duration : 2h 49mn
    Bit rate mode : Variable
    Bit rate : Unknown / 1 509 Kbps
    Channel(s) : 8 channels / 6 channels
    Channel positions : Front: L C R, Side: L R, Back: L R, LFE / Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 24 bits
    Compression mode : Lossless / Lossy
    Title : Surround
    Language : English
    Default : Yes
    Forced : No

    Audio #2
    ID : 3
    Format : DTS
    Format/Info : Digital Theater Systems
    Mode : 16
    Format settings, Endianness : Big
    Codec ID : A_DTS
    Duration : 2h 49mn
    Bit rate mode : Constant
    Bit rate : 1 509 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 24 bits
    Compression mode : Lossy
    Stream size : 1.79 GiB (12%)
    Title : Surround
    Language : English
    Default : No
    Forced : No

    Audio #3
    ID : 4
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Format settings, Endianness : Big
    Codec ID : A_AC3
    Duration : 2h 49mn
    Bit rate mode : Constant
    Bit rate : 448 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 544 MiB (4%)
    Title : Surround
    Language : English
    Default : No
    Forced : No

    Text
    ID : 5
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Menu
    00:00:00.000 : :Chapter 1
    00:08:51.447 : :Chapter 2
    00:12:58.986 : :Chapter 3
    00:16:34.660 : :Chapter 4
    00:20:50.666 : :Chapter 5
    00:25:09.049 : :Chapter 6
    00:33:14.576 : :Chapter 7
    00:38:26.846 : :Chapter 8
    00:43:40.451 : :Chapter 9
    00:50:12.301 : :Chapter 10
    00:55:16.855 : :Chapter 11
    00:57:04.713 : :Chapter 12
    01:07:51.734 : :Chapter 13
    01:12:11.410 : :Chapter 14
    01:16:03.642 : :Chapter 15
    01:22:06.296 : :Chapter 16
    01:28:49.866 : :Chapter 17
    01:32:03.601 : :Chapter 18
    01:33:42.575 : :Chapter 19
    01:40:29.690 : :Chapter 20
    01:43:06.889 : :Chapter 21
    01:49:12.671 : :Chapter 22
    01:54:04.671 : :Chapter 23
    01:56:58.094 : :Chapter 24
    02:10:28.028 : :Chapter 25
    02:12:26.188 : :Chapter 26
    02:13:37.676 : :Chapter 27
    02:17:59.229 : :Chapter 28
    02:20:09.401 : :Chapter 29
    02:22:59.154 : :Chapter 30
    02:33:58.646 : :Chapter 31
    02:39:27.641 : :Chapter 32
    `

    This one didn't:

    `andy@xcp-media:/var/spool/xbmc/rips/Movies/Star Wars$ mediainfo Star\ Wars\ Episode\ IV\ -\ A\ New\ Hope.mkv
    General
    Unique ID : 148157814164796788709256495455097279590 (0x6F7628365C9A3F7E5A64C90080075466)
    Complete name : Star Wars Episode IV - A New Hope.mkv
    Format : Matroska
    Format version : Version 2
    File size : 11.5 GiB
    Duration : 2h 4mn
    Overall bit rate : 13.2 Mbps
    Movie name : A New Hope
    Writing application : HandBrake 0.10.0 2014112200
    Writing library : Lavf55.12.0
    Language : eng

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 4 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 2h 4mn
    Width : 1 920 pixels
    Height : 816 pixels
    Display aspect ratio : 2.35:1
    Frame rate mode : Constant
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Default : Yes
    Forced : No
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709

    Audio #1
    ID : 2
    Format : DTS
    Format/Info : Digital Theater Systems
    Codec ID : A_DTS
    Duration : 2h 4mn
    Channel(s) : 7 channels
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Title : Surround
    Language : English
    Default : Yes
    Forced : No

    Audio #2
    ID : 3
    Format : DTS
    Format/Info : Digital Theater Systems
    Codec ID : A_DTS
    Duration : 2h 4mn
    Channel(s) : 7 channels
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Title : Surround
    Language : English
    Default : No
    Forced : No

    Audio #3
    ID : 4
    Format : AC-3
    Format/Info : Audio Coding 3
    Codec ID : A_AC3
    Duration : 2h 4mn
    Channel(s) : 6 channels
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Title : Surround
    Language : English
    Default : No
    Forced : No

    Audio #4
    ID : 5
    Format : AC-3
    Format/Info : Audio Coding 3
    Codec ID : A_AC3
    Duration : 2h 4mn
    Channel(s) : 2 channels
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Title : Stereo
    Language : English
    Default : No
    Forced : No

    Audio #5
    ID : 6
    Format : AC-3
    Format/Info : Audio Coding 3
    Codec ID : A_AC3
    Duration : 2h 4mn
    Channel(s) : 2 channels
    Sampling rate : 48.0 KHz
    Compression mode : Lossy
    Title : Stereo
    Language : English
    Default : No
    Forced : No

    Text #1
    ID : 7
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #2
    ID : 8
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : Yes
    Forced : Yes

    Text #3
    ID : 9
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #4
    ID : 10
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #5
    ID : 11
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #6
    ID : 12
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #7
    ID : 13
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #8
    ID : 14
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Text #9
    ID : 15
    Format : PGS
    Codec ID : S_HDMV/PGS
    Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
    Language : English
    Default : No
    Forced : No

    Menu
    00:00:00.000 : :Chapter 1
    00:00:21.104 : :Chapter 2
    00:01:53.446 : :Chapter 3
    00:04:52.876 : :Chapter 4
    00:07:28.448 : :Chapter 5
    00:08:54.951 : :Chapter 6
    00:11:21.597 : :Chapter 7
    00:15:40.314 : :Chapter 8
    00:19:40.262 : :Chapter 9
    00:23:33.370 : :Chapter 10
    00:25:32.823 : :Chapter 11
    00:27:45.705 : :Chapter 12
    00:29:12.876 : :Chapter 13
    00:32:34.244 : :Chapter 14
    00:34:53.091 : :Chapter 15
    00:36:54.295 : :Chapter 16
    00:39:05.718 : :Chapter 17
    00:41:42.458 : :Chapter 18
    00:42:31.715 : :Chapter 19
    00:44:51.814 : :Chapter 20
    00:47:52.703 : :Chapter 21
    00:49:58.078 : :Chapter 22
    00:51:13.779 : :Chapter 23
    00:52:40.824 : :Chapter 24
    00:54:12.499 : :Chapter 25
    00:57:00.000 : :Chapter 26
    00:59:14.092 : :Chapter 27
    01:03:10.912 : :Chapter 28
    01:06:16.556 : :Chapter 29
    01:08:22.056 : :Chapter 30
    01:12:32.473 : :Chapter 31
    01:14:12.740 : :Chapter 32
    01:17:13.921 : :Chapter 33
    01:19:09.411 : :Chapter 34
    01:21:29.468 : :Chapter 35
    01:25:00.387 : :Chapter 36
    01:27:02.175 : :Chapter 37
    01:29:56.349 : :Chapter 38
    01:33:48.331 : :Chapter 39
    01:36:40.044 : :Chapter 40
    01:38:06.839 : :Chapter 41
    01:39:37.721 : :Chapter 42
    01:41:25.079 : :Chapter 43
    01:42:37.609 : :Chapter 44
    01:45:02.713 : :Chapter 45
    01:49:42.868 : :Chapter 46
    01:55:18.995 : :Chapter 47
    01:57:47.477 : :Chapter 48
    01:58:28.726 : :Chapter 49
    02:00:14.582 : :Chapter 50
    `
    Any help?

    Thanks

    Andy

  • videotecaCNSUvideotecaCNSU Posts: 203 Plex Pass

    Yes, it doesn't seem to be a codec issue. So is it reporting any error or server crash when you try to reproduce it?

  • adhawkinsadhawkins Posts: 87 Plex Pass

    Hi,

    I'll enable debug logging on RasPlex and see if I can get any useful messages from it.

    Thanks

    Andy

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