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access plex through roku 3 with no internet access..locally only

bbmkvbbmkv Posts: 103 ✭✭
in Roku

my internet went down today..unable to access the plex through roku, but through tablet and android phone i was able to connect locally.. i do have the roku connect Ethernet NOT wifi.. is there a way to access the plex through roku3 when there is not internet access but just going through my local network ???

Answers

  • sa2000sa2000 Posts: 26,927 Plex Team Member

    If the server is signed in to plex.tv then it expects all client apps to authenticate with a plex.tv user name and that may need the internet if the credentials are not cached.

    So you would need to get to server settings and sign the server out (in server / settings / general). If you do not have any browser session for plex web that is already authenticated or has credentials cached then you may not be able to get to the server setting if the internet is down before you decide to sign the server out. If you are in this situation where the internet is already lost and you cannot access server settings from any device/browser, then you can take the brut force action described on this support article
    https://support.plex.tv/hc/en-us/articles/204281528-Why-am-I-locked-out-of-Server-Settings-and-how-do-I-get-in-

    On the roku plex app you can change the app setting for allow fallback to insecure connections to always - that will make sure the app won't need DNS to look up the url for accessing the server through https secure connections

    With roku and server on same local network and gdm enabled in the server network settings, then the server should be found by the roku app.

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