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Thumbnails missing

SynnSynn Posts: 85Members, Plex Pass Plex Pass


Has anyone else seen this issue, or have a fix? Most of the time when I launch the Windows client, the thumbnails on the Home screen, and each of the sections are just grey Plex icons, rather than the actual thumbnails. If I restart a few times, it seems to bring them back.

No issues on any other player (web, iOS, Xbox, Firestick) - just the Windows store app version (running Windows 10)

Changing to Plex Cloud, local media and back to PMS makes no difference, they all just show Plex thumbnail images rather than the media?


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