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Plex Media Server doesn't load SOME of my movies

HiggieHiggie Members Posts: 4

I've just upgraded to the latest version, and now the media server finds the files, makes an "entry" but it's just continually loading. What makes it weirder is it happens only in the letter "J" in my collection. Everything between Tomorrow Never Dies (I have all my Bond films in order using the Sort Name) to the Jungle Book is just gone!

As you can see from the picture, it just stops, and every movie appears to be "Loading". If I scroll all the way to the bottom, then start scrolling back up again, my movies start reappearing again, and they will keep reappearing until I hit "The Jungle Book" at which point all movies above that point are then "Loading" until I scroll back to the top. I know there are movies missing though as I have every James Bond movie! Skyfall, Casino Royale etc just will not load!


  • BigWheelBigWheel Members, Plex Employee, Plex Pass, Plex Ninja Posts: 9,760 Plex Employee

    have you optimized the database lately? ( it might be set to in scheduled tasks )

    if there is database corruption you can use instructions here to check https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database

    Logs > https://support.plex.tv/hc/en-us/articles/201869908-Log-Files
  • HiggieHiggie Members Posts: 4

    No I haven't optimized it. Will give it a try and report back...

  • HiggieHiggie Members Posts: 4

    I went to a backup and it seems to be sorted...Now just to start all the updating again and hope it doesn't happen again!

  • Gdr56Gdr56 Members Posts: 1,510 ✭✭✭✭
    edited May 17

    @Higgie said:
    I went to a backup and it seems to be sorted...Now just to start all the updating again and hope it doesn't happen again!

    Make sure your scheduled tasks are able to run with PMS scheduled times and your Computer is not shut down.

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. Satellite TV: Foxtel Australia Q2. Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • HiggieHiggie Members Posts: 4

    What does that do exactly?

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