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Plex Media Server doesn't load SOME of my movies

HiggieHiggie Members Posts: 4

I've just upgraded to the latest version, and now the media server finds the files, makes an "entry" but it's just continually loading. What makes it weirder is it happens only in the letter "J" in my collection. Everything between Tomorrow Never Dies (I have all my Bond films in order using the Sort Name) to the Jungle Book is just gone!

As you can see from the picture, it just stops, and every movie appears to be "Loading". If I scroll all the way to the bottom, then start scrolling back up again, my movies start reappearing again, and they will keep reappearing until I hit "The Jungle Book" at which point all movies above that point are then "Loading" until I scroll back to the top. I know there are movies missing though as I have every James Bond movie! Skyfall, Casino Royale etc just will not load!

Answers

  • BigWheelBigWheel Members, Plex Employee, Plex Pass, Plex Ninja Posts: 9,417 Plex Employee

    have you optimized the database lately? ( it might be set to in scheduled tasks )

    if there is database corruption you can use instructions here to check https://support.plex.tv/hc/en-us/articles/201100678-Repair-a-Corrupt-Database

  • HiggieHiggie Members Posts: 4

    No I haven't optimized it. Will give it a try and report back...

  • HiggieHiggie Members Posts: 4

    I went to a backup and it seems to be sorted...Now just to start all the updating again and hope it doesn't happen again!

  • Gdr56Gdr56 Members Posts: 1,350 ✭✭✭
    edited May 17

    @Higgie said:
    I went to a backup and it seems to be sorted...Now just to start all the updating again and hope it doesn't happen again!

    Make sure your scheduled tasks are able to run with PMS scheduled times and your Computer is not shut down.

  • HiggieHiggie Members Posts: 4

    What does that do exactly?

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