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Since the last update the web interface won't stay signed in. Anyone else having this problem?

daimasdaimas Members, Plex Pass Posts: 3 ✭
in Windows

Since the last update the web interface won't stay signed in. Anyone else having this problem?

Best Answer

Answers

  • randelltarinrandelltarin Members Posts: 9 ✭✭

    Check whatever browser you're using to access Plex Media Server. I was having this problem with Firefox because I'm paranoid about my privacy. I had Firefox delete all cookies and browser history whenever I closed the browser. Once I change the preference to keep cookies until they expire, the problem went away.

    You need those cookies! That's where your log-in information is stored.

  • daimasdaimas Members, Plex Pass Posts: 3 ✭

    I use Chrome. I use History Eraser too, but it's not set to clear cookies.
    Could log in information be stored someplace else that I'm clearing?

  • daimasdaimas Members, Plex Pass Posts: 3 ✭

    OttoKerner; thanks! I think it's a History Eraser conflict.
    I created allowances for the local storage, but History
    Eraser still clears it. I just unchecked Delete Local Storage
    on History Eraser and the log in stays.

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