Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

TCL TV and DLNA "video format not supported" troubleshooting

pjrkpjrk Posts: 1

I have a TCL SmartTV http://www.displayspecifications.com/en/model/5c1b5b8 and Plex on Linux machine.
When I try to play a video file with avc1 coded through DLNA i get "video format not supported" on TV. Same message if I try to play that file using USB drive directly on TV or stream from a Windows 10 machine.
I have Optimized it and it now plays both from USB and Windows 10, but still same message when trying to play from Plex.
I tried with DirectPlay and DIrectStream on and off with same results.

TV does not show any other information. Sound is OK.

Original container is mkv, optimized - mp4.

How do I find what the problem is?

Sign In or Register to comment.