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Still crashing. Please help.

AndruAAndruA Members, Plex Pass Posts: 7 Plex Pass
in macOS/OS X (Mac)

Plex Server will not stay running on:

iMac (2011) with upgraded 8GB of RAM
OS: 10.10 Mavericks

Can anyone please help and suggest something other than updating the OS. Mavericks should be sufficient.

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Answers

  • Gdr56Gdr56 Members Posts: 1,350 ✭✭✭

    @AndruA said:
    Plex Server will not stay running on:

    iMac (2011) with upgraded 8GB of RAM
    OS: 10.10 Mavericks

    Can anyone please help and suggest something other than updating the OS. Mavericks should be sufficient.

    which PMS are you trying to use?

  • AndruAAndruA Members, Plex Pass Posts: 7 Plex Pass

    I am using the current version, 1.6.1. I just also just did a complete fresh reinstall of my OS and the same problem is happening.

  • Gdr56Gdr56 Members Posts: 1,350 ✭✭✭

    @AndruA said:
    I am using the current version, 1.6.1. I just also just did a complete fresh reinstall of my OS and the same problem is happening.

    Sorry to say it looks like PMS has been optimized for Sierra, you could try rolling back to public channel and Download the previous PMS

  • AndruAAndruA Members, Plex Pass Posts: 7 Plex Pass

    So PMS is officially incompatible with any Mac OS below 10.12?

  • AndruAAndruA Members, Plex Pass Posts: 7 Plex Pass

    Here is my latest crash log:

  • kegobeer-plexkegobeer-plex Members, Plex Pass Posts: 4,837 Plex Pass

    @AndruA said:
    So PMS is officially incompatible with any Mac OS below 10.12?

    No, it's 10.9 and up.

    https://forums.plex.tv/categories/plex-media-server-preview-releases

  • kegobeer-plexkegobeer-plex Members, Plex Pass Posts: 4,837 Plex Pass

    Can you turn off verbose logging? Until a dev/ninja requests it, it just makes for larger log files and makes finding/tracing a bit harder. Also, those are standard logs - the next time it crashes, follow these instructions to get the crash logs:

    https://support.plex.tv/hc/en-us/articles/201455336-Crash-Logs-Plex-Media-Server

    The logs get uploaded to Plex automatically, but only official Plex support staff can get to those.

  • kegobeer-plexkegobeer-plex Members, Plex Pass Posts: 4,837 Plex Pass

    Do you have any plugins installed?

  • rollcamerarollcamera Members Posts: 11 ✭✭

    I am having this same problem on an iMac running 10.9.5. Can't get Plex to stay running for more than 3 to 5 minutes... Looking for version 1.5.1, or some sort of solution.

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Please disable "Verbose" logging

When logs (server or client app) are requested for an investigation, please do NOT turn on "verbose" logging unless it is explicitly requested. Verbose logging makes things much more difficult in the majority of cases.