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Nvidia Shield Plex - Issues - Not saving progress etc etc

pklifterpklifter Members Posts: 8 Plex Pass


Has anyone else had issues with their Plex on the shield since the last update (which was awhile ago). Mine has stopped remembering where I'm up to, when say I pause it, I come back and its like it didn't know I watched it at all. It seems to only really happen for TV Shows, not movies.

Also since the update the web browser layout has changed. it almost seems like its now using an older display version of it. It's horrendous to navigate compared to the last version.

Anyway I wanted to know that I'm not alone with these annoying bugs. and if any one knows if these are being worked on for the next update?

Kind Regards


  • pklifterpklifter Members Posts: 8 Plex Pass

    Must be just my shield then I guess.

  • timstephens24timstephens24 Members, Plex Pass Posts: 366 Plex Pass

    I haven't had this issue with my old Shield or new Shield Pro.

    Denon X4200W 5.2.4 --> LG OLED65C6P
    Apple TV 4K -- Channels App for TV+DVR
    HDHomeRun Quatro
    NVIDIA SHIELD Pro // XB1X // PS4
    ===== SYNOLOGY DS1815+ DS513 =====


  • FordGuy61FordGuy61 Members, Plex Pass Posts: 496 Plex Pass
    edited May 2017

    Haven't had the issue with my new Shield Pro. Check for updates. The public and PlexPass versions of client and PMS were both updated this month.

    Also, no issues with Plex Web. Layout (movie / tv) is easy to navigate on Win10/Chrome, but I mainly use ShieldTV, so wouldn't really notice changes in Web. V3.7 was released yesterday.

  • pklifterpklifter Members Posts: 8 Plex Pass


    My versions are

    Model - P2571
    Version - 7.0
    Shield Android TV version - 5.1

    Version -

    Version - (smb)

    After checking all those I did upgrade the Shield to 5.2. Yet to test it out and see if it has resolved my issues.

    The web interface still looks like an older version compared to what I used to have.

    Another thing it would do is if I had "play trailers before movies" it would always play another movie in my unwatched sections trailer instead of the one I'm about to watch. Maybe that is by design? seems unlikely though. I just ended up turning off that setting.

  • pklifterpklifter Members Posts: 8 Plex Pass

    Plex on the shield not remembering my watched progress is really starting to get on my nerves. Pausing then coming back just a few minutes later and it thinks I haven't watched any of the show arhhhh. I find it hard to believe that no one else has these issues, particularly this unwatched progress one.

  • pklifterpklifter Members Posts: 8 Plex Pass

    Once again, the whole web interface through chrome has changed without warning. Im not sure if there was an update but I cant see how people are happy with such big changes so frequently.

  • cracrucracru Members Posts: 3

    Plex is exhibiting the same behavior for me. I have updated / uninstalled the updates / reinstalled the updates. No Joy.. no remember. Kinda hating Plex on the Shield after a long love affair on the Roku.

  • cracrucracru Members Posts: 3

    Uh, strike that. Got it working. Uninstalled updates and reinstalled a second time.. working now. Hmm.

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