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Samsung S8 will only stream Original or 480p using mobile streaming

sjardinasjardina Posts: 1Members, Plex Pass Plex Pass

I have a new Samsung S8. As long as I am connected to WiFi even remotely I can change the bitrates for video within the application with no problem. When I turn off WiFi and use mobile the Plex application will only play videos in Original or 480p. If I try to manually select a bitrate the application crashes.


  • chamber82chamber82 Posts: 2Members, Plex Pass Plex Pass

    Having the same issue. Im not on an S8, im using a Nexus 6P on the latest version.

    See here,

    If I set the android app defaults to 3Mbps 720p when on mobile data it will trancode a file down.

    The file is 3Mbps 720p so should be original quality but Plex is transcoding it to 476x268.

    If I set the options to original and then try and Transcode it down, the app crashes.

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