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Plex Media Play 1.3.1 crash on startup OSX

ymmijymmij Members Posts: 6 ✭✭

MacOS Sierra 10.12.4 /iMac (Retina 5K, 27-inch, Late 2015)
Plex Media Server Version 1.6.1

PMP starts up and immediately quits. A dialog stating the 'PMP Helper quit unexpectedly' is displayed.

I have attached a zip file which includes:
Plex Media Player log
pmphelper log
.dmp file. I had to copy it quick because it is created and immediately removed at the end of the crash
Apple diagnostic crash report

Can someone have a look at my case specifically.
I have not had any success at all with version 1.25, 1.30 and 1.31, but it appears other users are able to run these versions.
Perhaps my issue is unique to my setup.



  • vlangvlang Members, Plex Pass, Plex Ninja Posts: 1,648 Plex Ninja

    Looks like a crash we've seen with some users. It doesn't always happen and seems to depend on unknown factors on the user's machine. It actually crashes in Qt's SSL code. We'll release a new build as soon as we know what causes/fixes it.

    Not at Plex anymore. I'm not a Ninja either.

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