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[BUG] Smart playlist and iOS sync loop (flac)

mm98mm98 Posts: 439Members, Plex Pass Plex Pass
edited June 3 in iOS

Hi,

For the last month I have had problems syncing smart playlist (filter: rating more than 1, sorted by play count) to iOS. This would result in an FLAC conversion infinite loop on a particular track (01 - Giving Up the Ghost.flac). This resulted in my mobile data plan got drained, because the iOS app doesn't check connection switch states WIFI to 4G (i guess). I started the sync on WIFI and later switched to 4G. This actually drained my mobile data plan in one day. Devs says a possible fix should be out soon. Perfect!

Yesterday i tried again, since I installed the latest PMS. I noticed that it ones again did a loop on one specific FLAC track. I removed this track from the smart playlist, and the sync completed (finally).

When i add the track again and let it sync on iOS. It ones again starts the loop. This must be some kind of bug. I can play the specific track by itself on Plex for iOS. If PMS fails to convert a track, shouldn't it just exclude it or stop the conversion and return an error?

I cleared the Logs directory before testing. PMS and Plex for iOS logs attached. (est. time: 11:49)

PMS: 1.7.2.3878
Plex for iOS: 4.12.1

Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

Tagged:

Answers

  • mm98mm98 Posts: 439Members, Plex Pass Plex Pass
    edited June 21

    Bump - anyone?

    PMS: 1.7.3.3937
    Plex for iOS: 4.13

    Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
    Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
    DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
    Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

  • mm98mm98 Posts: 439Members, Plex Pass Plex Pass

    Bump ...

    PMS: 1.7.4.4017
    Plex for iOS: 4.14

    Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
    Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
    DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
    Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

  • mm98mm98 Posts: 439Members, Plex Pass Plex Pass

    Bump ... more than one month old ...

    Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
    Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
    DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
    Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

  • mm98mm98 Posts: 439Members, Plex Pass Plex Pass
    edited September 6

    Grrrrr ... More than 4 months old and without any response. None of the bugs has been fixed. This is a joke! What does one have to do, to get anyone at Plex acknowledge this? ... This problem was first reported April 23.

    PMS: 1.8.3.4235
    Plex for iOS: 4.17

    A simple response like "noted" would be acceptable!

    Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
    Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
    DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
    Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

  • mm98mm98 Posts: 439Members, Plex Pass Plex Pass
    edited October 7

    Bump! I did another test, and the same happens. FLAC sync conversion in a infinite loop.

    Oct 07, 2017 11:16:13.864 [0x7f2313335700] DEBUG - Sync: packaging add at 10724553 for sync list 18777244, metadata item 3019: 10724553 > 10724547
    Oct 07, 2017 11:16:13.875 [0x7f2313335700] WARN - Sync: embedded stream ID 2147483634 not found packaging transcoded sync list 18777244, metadata item 3019, media item 6918, part 54956
    Oct 07, 2017 11:16:13.876 [0x7f2313335700] DEBUG - Sync: mismatch between processing and assembly for sync list 18777244, item 3019 media 6918, scheduling for reprocessing
    Oct 07, 2017 11:16:13.876 [0x7f23197ff700] DEBUG - Cleaning directory for session b62204a8-9273-4283-9551-bd1e14741d3e (/share/CACHEDEV1_DATA/.tmp/Transcode/Sessions/plex-transcode-b62204a8-9273-4283-9551-bd1e14741d3e-34026693-b791-40e0-be5a-fcdbee2117c9)
    Oct 07, 2017 11:16:13.876 [0x7f23197ff700] VERBOSE - [IDLE] Removing (1->0) work item transcoder - b62204a8-9273-4283-9551-bd1e14741d3e
    Oct 07, 2017 11:16:13.876 [0x7f23197ff700] VERBOSE - [IDLE] Server is now idle
    

    Specific this line:
    Sync: mismatch between processing and assembly for sync list 18777244, item 3019 media 6918, scheduling for reprocessing

    Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
    Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
    DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
    Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

  • mm98mm98 Posts: 439Members, Plex Pass Plex Pass

    Bump ... anyone!?

    Plex Media Server: QNAP TS-453 Pro (CPU Mark: 1864, Intel Celeron @ 1.99GHz Quad-Core, 8GB RAM, SSD, 2 x WD)
    Plex Media Clients: PlexWeb (app.plex.tv), Plex for LG, ChromeCast Ultra, iPhone 6, iPad Pro, Apple TV 4 and Sonos
    DVR Hardware: HDHomeRun EXPAND (HDHR3-4DC)
    Smart TV: LG UHD UH7500 (US) / UH750V (EU) (WebOS 3.0)

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