Intermittent bad picture quality and pixelation on Samsung 8000-series Plex app
On some (most, actually) video files playing from my Windows PMS setup to my Samsung TV (connected via gigabit ethernet to my router), I am getting a fair bit of pixelation every ~30 seconds or so. The problem does not occur in the source media, on my local/remote laptop using the web interface, on Android apps, or on Chromecast on the same TV. The files in question are doing Direct Play, and are far under the limit of the network connection (usually around 6mbps). I am posting here to hopefully get some insight as to what I can do to correct this problem, as using the Chromecast is more clunky than using the build-in app on the television. I have checked, and the TV and app are on the latest version, and I have updated PMS as well.
PMS: Version 18.104.22.16878 on Windows 10
App: Plex version 3.0.11 (3.1.0), Tizen version 2.4.0
XML of a file with the issue that can be used to debug: https://pastebin.com/5FvGGEBk
PMS logs from Samsung TV play above file (video quality issues): https://www.dropbox.com/s/5p1fu5k86nptd91/Plex_Samsung.txt?dl=0
PMS logs from Chromecast playing of same file (no video quality problems): https://pastebin.com/iMyiDC3N
Note that these issues do not occur every time on the same file, but they do occur most of the time (and never on Chromecast). I just want the TV app to work better, as the picture quality seems better since it doesn't need to transcode!