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Plex Transcoder Flips Orientation of iPhone Portrait Videos

Des_EagleDes_Eagle Members, Plex Pass Posts: 2 Plex Pass
in iOS

When playing back videos filmed in portrait mode on iPhone, Plex transcoder flips the orientation of the video. So a 2160 x 3840 portrait mode video is played back @ 3840 x 2160, resulting in a stretched video.

Plex iOS version 4.12.1
Plex Server version 1.7.2.3878

Answers

  • wspies721wspies721 Members, Plex Pass Posts: 20 Plex Pass

    Same issue. All my videos taken with my iPhone in Portrait mode play stretched through Plex.

  • tbmblm4evertbmblm4ever Members, Plex Pass Posts: 5 Plex Pass

    i am having the same issue with videos uploaded to the photo library from my iPhone, mine are running as direct play so no transcoder running. really hoping this gets fixed soon.

  • LordwindLordwind Members, Plex Pass Posts: 108 Plex Pass

    same issue

    Server: vSphere-based PMS with Ubuntu 14.04

    Clients: Panasonic TX-PR50ST60 (2013), Samsung UE32J6300 (2015), Amazon TV, iOS, Android, PS4

    Ertelecom: ▼▲ 30-100 Mbps 24x7

  • ksayreksayre Members, Plex Pass Posts: 1 Plex Pass

    Seeing the same issue with recently recorded video off of an iPhone 6 Plus

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