Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Plex Transcoder Flips Orientation of iPhone Portrait Videos

Des_EagleDes_Eagle Members, Plex Pass Posts: 2 Plex Pass
in iOS

When playing back videos filmed in portrait mode on iPhone, Plex transcoder flips the orientation of the video. So a 2160 x 3840 portrait mode video is played back @ 3840 x 2160, resulting in a stretched video.

Plex iOS version 4.12.1
Plex Server version


  • wspies721wspies721 Members, Plex Pass Posts: 20 Plex Pass

    Same issue. All my videos taken with my iPhone in Portrait mode play stretched through Plex.

  • tbmblm4evertbmblm4ever Members, Plex Pass Posts: 5 Plex Pass

    i am having the same issue with videos uploaded to the photo library from my iPhone, mine are running as direct play so no transcoder running. really hoping this gets fixed soon.

  • LordwindLordwind Members, Plex Pass Posts: 108 Plex Pass

    same issue

    Server: vSphere-based PMS with Ubuntu 14.04

    Clients: Panasonic TX-PR50ST60 (2013), Samsung UE32J6300 (2015), Amazon TV, iOS, Android, PS4

    Ertelecom: ▼▲ 30-100 Mbps 24x7

  • ksayreksayre Members, Plex Pass Posts: 1 Plex Pass

    Seeing the same issue with recently recorded video off of an iPhone 6 Plus

Sign In or Register to comment.