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Manually updating Plex Media Server on MyCloud NAS

BigWheelBigWheel Posts: 10,476Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
edited June 2017 in Western Digital

In the examples below it is a WD PR4100 but all manually installable models are similar. Thanks to @sa2000 for providing steps.

1. Download the update binary file either directly from https://plex.tv/downloads or using the link provided by Plex Web App as showing here

2. Then on the myCloud Dashboard, select Apps on the ribbon and then click on the Plex Media Server app showing in the installed apps list


In this example, version 1.6.1.3722 was the installed version, shown by the WD mycloud dashboard as 1613722.

3. Click on the Run App ON button to toggle the switch and stop the Plex Media Server application

4. Then click on Install an App Manually and locate the downloaded binary file for the new version of Plex Media Server

5. And click Open

It will now download the the new version into the NAS and apply the install



And will detect that there is already an installed version and will prompt with the following

6. Click ok to confirm

And the update will run

7. Refresh the installed apps screen and you will see new version 1.7.2.3878 in this example as installed and launched

8. Then go to Plex Web page eg http://mycloudpr4100:32400/web/index.html# select Settings / Server and and the new version will be seen as running

Logs > https://support.plex.tv/articles/201869908-log-files/
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