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Since earlier today, Playback of MKV files no longer work on AppleTV4

tabmortytabmorty Members, Plex Pass Posts: 2 Plex Pass

I have enabled automatic update of apps on Apple TV4 so I am not sure if Plex was updated during the night, but - I am no longer able to play MKV files. Spinning circle on black screen.... yes I have tried to wait forever ...

Are there any known issues with troubleshooting guide?

Playback on Mac and Windows still work great

There has not been any update of iOS on ATV4 last few days

Please check any logs marked with my name and see what you can find out

//TabMorty

Best Answer

  • tabmortytabmorty Members, Plex Pass Posts: 2 Plex Pass
    edited June 21 Accepted Answer

    Solved!
    Turned OFF the new Auto Adjust Quality - and everything now works again

Answers

  • tabmortytabmorty Members, Plex Pass Posts: 2 Plex Pass
    edited June 21 Accepted Answer

    Solved!
    Turned OFF the new Auto Adjust Quality - and everything now works again

  • dragonmeldragonmel Members, Plex Pass Posts: 406 Plex Pass

    even after turning off auto adjust... just using play original on mkv rips of blu-rays showing direct stream and there are numerous glitches, judders and artifacts... never did this before

    1.7.3 server update from 1.7.2 or the latest plex apple tv cliend dicked something up

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