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TV Forgot account ?

Hello,
Since a moment, my TV forget my Plex account and I have to link it each time I start Plex... :/
It's a smart LG TV Netcast.
Do someone faced the same issue and how to fix it?
Thanks for your help

Best Answer

Answers

  • Gdr56Gdr56 Posts: 1,590Members ✭✭✭✭
    edited June 24

    @piltous said:
    Hello,
    Since a moment, my TV forget my Plex account and I have to link it each time I start Plex... :/
    It's a smart LG TV Netcast.
    Do someone faced the same issue and how to fix it?
    Thanks for your help

    Not using Netcast, but updates have a thing of unchecking Auto sign in and sometimes the server's IP address becomes blank. Suggest to check all settings.

    TV:(1). LG 65UB950T UHD Smart TV, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. Satellite TV: Foxtel Australia Q2. Blu- ray Player: Playstation PS3.Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, Onkymote, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • piltouspiltous Posts: 21Members, Plex Pass Plex Pass
    Accepted Answer

    hi many thanks for your reply. I finally found this topic https://forums.plex.tv/discussion/210502/lg-tv-app-doesnt-save-credentials-anymore and factory reset did the thing

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